Etiya Information

Etiya is a leading software company providing customer experience focused AI driven Digital Transformation with its own award-winning product portfolio. Founded in 2004, Etiya has more than 1.600 highly qualified employees and offices in 3 continents and 8 countries. Its microservice-based architecture, DevOps methodology and AI-driven portfolio provides competitive advantage to its customers by bringing agility and flexibility into their business. Etiya provides turn-key, end-to-end digital transformation to many customers worldwide from different sectors including telecom, finance and retail. Its business processes and business entities are certified to the latest TM Forum standards, TM Forum Frameworx version 17,5, and achieved the highest number of conformant TM Forum Business Process Framework Level 3 Certifications of any vendor. It incorporates innovative AI technologies, including natural language processing (NLP) techniques, prediction and recommendation, in its portfolio. With the “Connected Customer First” approach which prioritizes the digital customer experience and the agile methodology it applies becoming digital-ready is possible in a matter of months via fast delivery of products and solutions. In 2019, Etiya won the TM Forum Disruptive Innovation Award for its Fizz project and the Outstanding Catalyst Innovation Award for the Digital Twins proof of concept project. Etiya exists to move agilely beyond existing standards in its relationships with the customers, in innovation, and in its ambition to expand and grow. Exceed, Every Day