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Ethan Willrich Location
Miami, FL, US
Ethan Willrich Work
2024 -now Customer Success Manager @
2021 -2024 User and Product Insights @
2019 -2021 Strategic Customer Success Manager @
2016 -2018 Expert @
2014 -2015 Specialist @
Ethan Willrich Education
Miami Dade College
(Computer Science)
Ethan Willrich Skills
Account Management
E-Commerce
Software as a Service (SaaS)
Relationship Development
Technical Documentation
Market Research
Analytical Skills
User Acceptance Testing
Customer Journeys
Builds Relationships
Infrastructure Projects
Documentation
Stakeholder Management
Product Management
Voice of the Customer
Business Case Preparation
Agile Project Management
Problem Solving
Identifying Trends
Attention to Detail
Solutions Engineering
Commerce
Cross-functional Team Leadership
Product Requirements
Program Management
Communication
Presentations
Storytelling
Written Communication
Product Road Mapping
Data Storytelling
Project Management
Scrum
Web Development
Amazon Web Services (AWS)
Adobe Illustrator
Web Analytics
Graphic Design
Digital Marketing
Troubleshooting
Google Analytics
Adobe Photoshop
Customer Service
Time Management
Teamwork
English
Portuguese
Spanish
German
Salesforce Lightning
Ethan Willrich Summary
Ethan Willrich, based in Miami, FL, US, is currently a Customer Success Manager at Shoplift. Ethan Willrich brings experience from previous roles at Wix.com, Enjoy Technology, Inc. and Apple. Ethan Willrich holds a Miami Dade College. With a robust skill set that includes Account Management, E-Commerce, Software as a Service (SaaS), Relationship Development, Technical Documentation and more. Ethan Willrich has 3 emails and 2 mobile phone numbers on RocketReach.
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