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Ethan Patrick Location
Garland, TX, US
Ethan Patrick Work
2026 -now Product Knowledge and Automations Manager @
2023 -2026 Senior Support Enablement Manager @
2022 -2023 Support Engineer @
2021 -2022 Senior Product Support Lead @
2020 -2021 Agent Experience Manager @
2019 -2020 Product Expert @
2019 -2019 Genius @
2018 -2019 Genius Administrator @
2016 -2018 Specialist @
2016 -2018 Resident Director @
2015 -2016 Area Coordinator @
2013 -2015 Assistant Community Director @
2013 -2013 Interim Residential Community Director @
2013 -2014 Associate @ Elizabeth Adams CPA PLLC
2012 -2013 Resident Assistant @
2012 -2012 Marching Band Consultant @
Ethan Patrick Education
Southern Methodist University
Master of Education (M.Ed.) (Higher Education Policy and Leadership)
2013-2015
Southern Methodist University
Bachelor of Arts (B.A.) (Music)
2009-2013
Ethan Patrick Skills
Conversational Support
Agile Methodologies
Product Planning
User Stories
Product Management
Multitasking
Cross-team Communication
Customer Success
Zoom
Google Workplace
Jira
Confluence
Customer Engagement
Administration
Onboarding
Customer Retention
Project Coordination
Customer Satisfaction
Documentation
Communication
Salesforce.com
Account Management
Customer Relationship Management (CRM)
Event Management
Troubleshooting
Budgeting
Customer Experience
Analytical Skills
Software as a Service (SaaS)
Software Troubleshooting
Technical Support
Customer Support
Help Desk Support
Supportability
Technical Subject Matter
Music
Microsoft Office
Residence Life
Student Leadership
Event Planning
Public Speaking
Microsoft Excel
Leadership
Customer Service
Ethan Patrick Summary
Ethan Patrick, based in Garland, TX, US, is currently a Product Knowledge and Automations Manager at Vitally. Ethan Patrick brings experience from previous roles at Brivity and Compass. Ethan Patrick holds a 2013 - 2015 Master of Education (M.Ed.) in Higher Education Policy and Leadership @ Southern Methodist University. With a robust skill set that includes Conversational Support, Agile Methodologies, Product Planning, User Stories, Product Management and more. Ethan Patrick has 2 emails and 2 mobile phone numbers on RocketReach.
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