Ethan Patrick Email & Phone Number
Product Knowledge and Automations Manager @ Vitally.io
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Ethan Patrick Location
- Garland, TX, US
Ethan Patrick Work
- Product Knowledge and Automations Manager @ (April 2026 - Present)
- Senior Support Enablement Manager @ (March 2023 - April 2026)
- Support Engineer @ (August 2022 - February 2023)
- Senior Product Support Lead @ (March 2021 - August 2022)
- Agent Experience Manager @ (March 2020 - March 2021)
- Product Expert @ (May 2019 - March 2020)
- Genius @ (January 2019 - May 2019)
- Genius Administrator @ (March 2018 - January 2019)
- Specialist @ (December 2016 - March 2018)
- Resident Director @ (July 2016 - June 2018)
- Area Coordinator @ (July 2015 - June 2016)
- Assistant Community Director @ (August 2013 - June 2015)
- Interim Residential Community Director @ (July 2013 - November 2013)
- Associate @ Elizabeth Adams CPA PLLC (December 2013 - August 2014)
- Resident Assistant @ (December 2012 - May 2013)
- Marching Band Consultant @ (August 2012 - December 2012)
- Resident Assistant @ (August 2011 - May 2012)
- Hall Tour Ambassador @ (May 2010 - August 2011)
Ethan Patrick Education
- Southern Methodist University
Master of Education (M.Ed.) (Higher Education Policy and Leadership)
2013-2015 - Southern Methodist University
Bachelor of Arts (B.A.) (Music)
2009-2013
Ethan Patrick Skills
- Conversational Support
- Agile Methodologies
- Product Planning
- User Stories
- Product Management
- Multitasking
- Cross-team Communication
- Customer Success
- Zoom
- Google Workplace
- Jira
- Confluence
- Customer Engagement
- Administration
- Onboarding
- Customer Retention
- Project Coordination
- Customer Satisfaction
- Documentation
- Communication
- Salesforce.com
- Account Management
- Customer Relationship Management (CRM)
- Event Management
- Troubleshooting
- Budgeting
- Customer Experience
- Analytical Skills
- Software as a Service (SaaS)
- Software Troubleshooting
- Technical Support
- Customer Support
- Help Desk Support
- Supportability
- Technical Subject Matter
- Music
- Microsoft Office
- Residence Life
- Student Leadership
- Event Planning
- Public Speaking
- Microsoft Excel
- Leadership
- Customer Service
Ethan Patrick Summary
- Ethan Patrick, based in Garland, TX, US, is currently a Product Knowledge and Automations Manager at Vitally. Ethan Patrick brings experience from previous roles at Brivity and Compass. Ethan Patrick holds a 2013 - 2015 Master of Education (M.Ed.) in Higher Education Policy and Leadership @ Southern Methodist University. With a robust skill set that includes Conversational Support, Agile Methodologies, Product Planning, User Stories, Product Management and more. Ethan Patrick has 2 emails and 2 mobile phone numbers on RocketReach.
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