Ethan Luo Email
Senior Customer Manager @ Cocos
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Ethan Luo Location
- Hong Kong
Ethan Luo Work
- Senior Customer Manager @ (November 2025 - Present)
- Senior Customer Manager @ (October 2024 - Present)
- Business and Partner Development Manager @ (July 2024 - October 2024)
- Sales Operations Manager @ (October 2022 - October 2024)
- Sales Operations Intern @ (July 2022 - September 2022)
Ethan Luo Education
- Monash University
Master of Business Information Systems (Information Technology)
2020-2022 - Hunan City University
Bachelor of Engineering - BE (Civil Engineering)
2015-2019
Ethan Luo Skills
- Agile Project Management
- Analytical Skills
- AutoCAD
- Axure RP
- Business Process Improvement
- Business Strategy
- Business-to-Business (B2B)
- CRM Integration
- Communication
- Competitive Analysis
- Critical Thinking
- Cross-Border Product Operations
- Customer Relationship Management (CRM)
- Data Analysis
- Data Management
- Data Mining
- Data Modeling
- Emotional Intelligence
- English
- ExtendSim
- Figma
- Figma (Software)
- Global Market Strategy
- Google Ads
- HubSpot
- Information Architecture
- Interactive Game & Social Platform Strategy
- International Business
- International Sales
- Java
- LeanKit
- Marketing Analytics
- Marketing Management
- Microsoft Excel
- Microsoft Office
- Mobile Application Development
- Mobile Applications
- New Business Development
- PRD
- Partner Development
- Problem Solving
- Product Growth & User Engagement
- Product Requirement Document
- Project Management
- Quotations
- R (Programming Language)
- Retention Optimization
- SAP ERP
- SDK development
- SQL
- Sales Growth
- Sales Operations
- Search Engine Optimization (SEO)
- Social Games
- Social Media
- Social Media Optimization (SMO)
- Solution Selling
- Statistical Modeling
- Tableau
- Team Leadership
- Teamwork
- Time Management
- User Experience (UX)
- User Interface Design
- User Requirements
- Visual Studio
- Web Applications
- WordPress
- XMind
Ethan Luo Summary
- Ethan Luo, based in Hong Kong, is currently a Senior Customer Manager at Cocos. Ethan Luo brings experience from previous roles at SUD and ZEGOCLOUD. Ethan Luo holds a 2020 - 2022 Master of Business Information Systems in Information Technology @ Monash University. With a robust skill set that includes Agile Project Management, Analytical Skills, AutoCAD, Axure RP, Business Process Improvement and more.
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