Esther O. Email
Head, Experience Strategy Execution - Customer Experience @ Sterling Bank Plc
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Esther O. Location
- Nigeria
Esther O. Work
- Head, Experience Strategy Execution - Customer Experience @ (October 2023 - Present)
- Head Experience Design and Innovation - Customer Experience @ (May 2022 - October 2023)
- Team Lead, Insights and Customer Journeys - Customer Experience @ (January 2021 - May 2022)
- Change Management - Customer Experience @ (March 2019 - December 2020)
- Coach Experience Champion - CX Retail Banking @ (November 2017 - April 2019)
- IT Service Delivery- Planning and Coordination @ (January 2017 - November 2017)
- Strategist- Chief of Staff, Office of the Executive Director (Operations and Technology) @ (July 2015 - January 2017)
- Flexcube UBS Project Team Member @ (September 2013 - June 2015)
- UBN Representative at NIBSS and CBN @ (September 2009 - September 2013)
- Electrical and Electronics Engr (Grad.Asst) @ (October 2008 - August 2009)
Esther O. Education
- The CX Academy
Professional Certificate in CX (Customer Experience)
2021-2021 - Ladoke Akintola University of Technology
Master of Business Administration (MBA) (Marketing)
2010-2012 - University of Port Harcourt
Masters of Engineering (MEng) (Electrical and Electronics Engineering/Telecoms)
2008-2010 - Ambrose Alli University
Bachelor's degree (Electrical and Electronics Engineering)
1999-2004
Esther O. Summary
- Esther O., based in Nigeria, is currently a Head, Experience Strategy Execution - Customer Experience at Sterling Bank. Esther O. brings experience from previous roles at UBA Group and Union Bank of Nigeria. Esther O. holds a 2021 - 2021 Professional Certificate in CX in Customer Experience @ The CX Academy. Esther O. has 1 emails on RocketReach.
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