Esraa Elsayed Email
Risk and compliance specialist ll @ Uber
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Esraa Elsayed Location
- Cairo, EG
Esraa Elsayed Work
- Risk and compliance specialist ll @ (March 2026 - Present)
- Dispute Resolution Specialist @ (April 2024 - March 2026)
- Customer Support Advisor @ (December 2023 - March 2024)
- Customer Service Associate @ (August 2022 - October 2023)
- Customer Service Representative @ (January 2022 - January 2023)
- Customer Service Representative @ Business Technology Solutions (October 2021 - October 2022)
- Agent @ Blue Grid (October 2020 - October 2021)
Esraa Elsayed Education
- Ain Shams University
Bachelor's degree (Biotechnology)
2018-2022 - Ain Shams University
Biotechnology
Esraa Elsayed Skills
- Active Listening
- Analytical Skills
- Arabic
- Attention to Detail
- Auditing
- B1
- CRM
- CSRs
- Chat
- ClientSuccess
- Collaborative Problem Solving
- Communication
- Contact Centers
- Critical Thinking
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Reviews
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Representatives
- Customer Success
- Customer Support
- Customer-Focused Service
- Data Analysis
- Data Entry
- Data Integrity
- Decision-Making
- Dispute Resolution
- English
- Event Ticketing
- Food Quality
- Food Safety
- Hygiene
- ISO 22000
- ISO Standards
- Interpersonal Communication
- Interpersonal Skills
- Investigation
- Jira
- Key Performance Indicators
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Multitasking
- Negotiation
- Passionate about Work
- Phone Etiquette
- Phone Manner
- Problem Solving
- Refunds
- Relationship Development
- Root Cause Analysis
- Skilled Multi-tasker
- Spoken English
- Support Management
- Teamwork
- Ticketing Systems
- Training
- Troubleshooting
- Written Communication
- Zendesk
Esraa Elsayed Summary
- Esraa Elsayed, based in Cairo, EG, is currently a Risk and compliance specialist ll at Uber. Esraa Elsayed brings experience from previous roles at Tamara and Amazon. Esraa Elsayed holds a 2018 - 2022 Bachelor's degree in Biotechnology @ Ain Shams University. With a robust skill set that includes Active Listening, Analytical Skills, Arabic, Attention to Detail, Auditing and more. Esraa Elsayed has 2 emails on RocketReach.
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