Esraa Ali Email
Senior Customer Success Manager @ FutureMoney
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Esraa Ali Location
- Cairo, Cairo Governorate, EG
Esraa Ali Work
- Senior Customer Success Manager @ (July 2025 - Present)
- Senior Customer Success Manager @ (October 2022 - Present)
- Senior Customer Success Specialist @ (June 2022 - October 2022)
- Senior Customer Success Specialist @ (September 2021 - June 2022)
- Account Manager @ (July 2020 - September 2021)
- Performance Manager @ (May 2018 - July 2020)
- Floor Support Advisor @ (November 2017 - May 2018)
- International Account Advisor @ (October 2016 - November 2017)
- Sales And Marketing Specialist @ Katkout Baby cloth (January 2015 - June 2016)
- Training Specialist @ shiftworks (August 2012 - March 2016)
- Digital Marketing Intern @ Advice Consultant (July 2015 - January 2016)
Esraa Ali Education
- Alexandria University
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2011-2020
Esraa Ali Skills
- Administration
- Analytical Skills
- Appraisal
- Arabic
- Business Relationship Management
- Business Reviews
- CSM
- Communication
- Consultative Selling
- Customer Engagement
- Customer Experience
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service Management
- Customer Success Management
- English
- Facilitation
- Interpersonal Communication
- Leadership
- Management Consulting
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Presentations
- Problem Solving
- Product Development
- Professional Coaching and Mentoring
- Project Leadership
- Project Management
- Relationship Building
- Relationship Development
- Research Skills
- Service Delivery
- Software Solution Development
- Storytelling
- Strategic Communications
- Team Leadership
- Teamwork
- Telecommunications
- Training
- Written Communication
Esraa Ali Summary
- Esraa Ali, based in Cairo, Cairo Governorate, EG, is currently a Senior Customer Success Manager at FutureMoney. Esraa Ali brings experience from previous roles at Mashoorah (Formerly Knack), oktopi.ai, Nagwa and LamasaTech. Esraa Ali holds a 2011 - 2020 Bachelor of Business Administration - BBA in Business Administration and Management, General @ Alexandria University. With a robust skill set that includes Administration, Analytical Skills, Appraisal, Arabic, Business Relationship Management and more. Esraa Ali has 1 emails on RocketReach.
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