Esmie Email & Phone Number
Deputy Chief Executive Officer
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Esmie Location
- Ho Chi Minh City, VN
Esmie Work
- Deputy Chief Executive Officer @ Bamboo Airways (September 2025 - Present)
- Director of Service Quality Control @ Bamboo Airways (October 2022 - Present)
- Deputy Director Of Services and Ground Operations @ Bamboo Airways (June 2018 - Present)
- Deputy Director of Operations @ Bamboo Airways (June 2018 - Present)
- Head Of Customer Experience @ Bamboo Airways (June 2018 - October 2022)
- Deputy Director of Southern Region @ Bamboo Airways (January 2019 - February 2020)
- Post Holder of Services and Ground Operations @ Bamboo Airways (June 2018 - March 2019)
- Airport Operation Manager - Vietnam Market @ (July 2013 - September 2018)
- Service Leader @ Vietnam Airport Ground Services - VIAGS Tansonnhat (July 1997 - July 2013)
Esmie Education
- CEM Partner
Certificate (Customer Experience Management)
2022-2022 - Columbia Southern University
Master of Business Administration - MBA (Business Administration and Management, General)
2016-2018 - Can Tho University - Vietnam
Bachelor's degree
1993-1997
Esmie Skills
- Air Operations
- Airline Emergency Response
- Airline Management
- Airlines
- Airport Management
- Analytical Skills
- Audit Reports
- Aviation
- Aviation Security
- Budgeting
- Business Administration
- Business Development
- Business Negotiation
- Business Process Management
- Civil Aviation
- Claims Resolution
- Client Services
- Commercial Aviation
- Communication
- Consumer Services
- Contract Logistics
- Contract Management
- Contract Negotiation
- Cultural Intelligence
- Customer Analysis
- Customer Experience
- Customer Experience Management
- Customer Interaction
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Driving Results
- Employee Training
- English
- Flight Safety
- Freight
- Government Relations
- Ground Handling
- Ground Operations Management
- Ground safety management
- HR Management
- ICAO
- Intercultural Skills
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- Marketing Event Planning
- Negotiation
- Office Administration
- Operational Excellence
- Operational Execution
- Operational Planning
- Operations Management
- Payroll Administration
- People Development
- People Management
- Performance Management
- Political Science
- Project Management
- Quality Control
- Quality Management
- Relationship Building
- Social Influence
- Soft Skills
- Spoken English
- Staff Training
- Strategic Initiatives
- Strategic Thinking
- Supply Chain Management
- Supply Chain Operations
- Talent Management
- Team Leadership
- Team Management
- Team Motivation
- Teamwork
- Time Management
- Training and Development (HR)
- Vietnamese
Esmie Summary
- Esmie, based in Ho Chi Minh City, VN, is currently a Deputy Chief Executive Officer at Bamboo Airways. Esmie brings experience from previous roles at Bamboo Airways. Esmie holds a 2022 - 2022 Certificate in Customer Experience Management @ CEM Partner. With a robust skill set that includes Air Operations, Airline Emergency Response, Airline Management, Airlines, Airport Management and more. Esmie has 1 mobile phone numbers on RocketReach.
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