ESI Information

Organisations worldwide face a growing commercial capability challenge. The skills required to sell, manage customers and drive growth have become increasingly sophisticated, yet many employers struggle to recruit enough people with those capabilities. As a result, forward-thinking organisations increasingly recognise that they cannot hire all of the commercial capability they need and must therefore develop it internally. At ESI, we believe commercial capability is a strategic business asset. High-performing organisations invest deliberately in developing the skills, behaviours and mindset required to build customer relationships, create value and drive sustainable growth. ESI helps organisations develop commercial capability through structured, practical and work-based learning. Our programmes focus on real behavioural change, helping learners apply new skills on the job rather than simply consume content or complete training activities. Working with organisations ranging from growth-stage businesses to global enterprises, ESI supports sales excellence, commercial excellence, talent development and workforce capability initiatives. Our approach combines commercial best practice, learning science and professional certification to help organisations build high-performing commercial teams. Whether the challenge is capability development, sales excellence, talent retention or commercial growth, ESI exists to help organisations develop the commercial capability they need to succeed.