Technical Support Engineer to Assistant IT Manager @ Metro Corporation Indonusa, Ltd
Erwin Aji's Education
Teleperformance, Inc (Helpdesk & Contact Center Projects)
IT Infrastructure, Helpdesk Support and Call Center Project
2011 - 2011
Avaya, Inc (Training/Courses & Workshop)
Service Delivery & ITIL Management Courses
2009 - 2011
CRS Technical Training & Assessments (Indo, Philipines, Vietnam, E. Timor, Cambodia, USA, Africa)
2007 - 2009
American Power Conversion Corp
Network and Data Center
2005 - 2007
Indonesia University
Master (Computer Science, Magister Information Technology)
2000 - 2002
Diponegoro University
Bachelor (Electrical Engineering, Major in Computer Science)
1992 - 1998
Erwin Aji's Skills
Pre-sales
Call Center
Data Center
Business Process
ITIL
IT Service Management
Telecommunications
Switches
Troubleshooting
Operations Management
Erwin Aji's Summary
Erwin Aji, based in Jakarta, ID, is currently a Head of IT Department at KS Orka Renewables (Geothermal Energy), bringing experience from previous roles at Geo Energy Group (Mining, Contractor and Coal Trading), Avaya, CRS USCCB and American Power Conversion Corporation (APCC). Erwin Aji holds a 2011 - 2011 IT Infrastructure, Helpdesk Support and Call Center Project @ Teleperformance, Inc (Helpdesk & Contact Center Projects). With a robust skill set that includes Pre-sales, Call Center, Data Center, Business Process, ITIL and more, Erwin Aji contributes valuable insights to the industry. Erwin Aji has 2 emails on RocketReach.