Service Manager @ Nice-business Solutions Finland Oy (May 2008 - March 2013)
Software Specialist @ Nice-business Solutions Finland Oy (December 2005 - May 2008)
Chairman of the Board and Owner @ (October 2010 - September 2012)
Quality Engineer @ (January 1999 - January 2003)
Erno Koivisto Education
University of Eastern Finland
Master’s Degree (Computer Science)
2001-2008
High School of Kaarila 1991-1994
Kaarilan lukio
High school diploma
1991-1994
Erno Koivisto Skills
Service Management
IT Service Management
Sla
Incident Management
ITIL
IT Outsourcing
Problem Management
ISO 20000
Service Desk
ITIL v3 Foundations Certified
IT Management
IT Strategy
Software Project Management
Agile Methodologies
Software Development
Process Improvement
Management
Integration
Service Level Agreements Sla
ITIL Certified
Strategic Planning
Quality Assurance
Service Level Agreements
Erno Koivisto Summary
Erno Koivisto, based in Tampere, FI, is currently a Strategic Account Executive at Gapps. Erno Koivisto brings experience from previous roles at Istekki Oy and OpenText. Erno Koivisto holds a 2001 - 2008 Master’s Degree in Computer Science @ University of Eastern Finland. With a robust skill set that includes Service Management, IT Service Management, Sla, Incident Management, ITIL and more. Erno Koivisto has 2 emails on RocketReach.
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