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Ernesto Serna Location
Chicago, IL, US
Ernesto Serna Work
Systems Administrator II @ (September 2025 - Present)
Desktop Support Engineer @ (September 2024 - September 2025)
Technology Support Analyst II @ (October 2022 - January 2024)
Help Desk Analyst @ (March 2022 - October 2022)
Help Desk Associate Analyst @ Keno Kozie Associates (November 2020 - March 2022)
Electronic Technician @ (October 2012 - October 2017)
Ernesto Serna Education
Hubbard High School
High School Diploma
2008-2012
Ernesto Serna Skills
Active Directory
Active Listening
Communication
Computer Hardware
Customer Service
Desktop Imaging
Documentation
Emotional Intelligence
Group Policy
Help Desk Support
IT Escalation
IT Service Management
Information Technology
Inventory Accuracy
Knowledge Management
Maintenance Supervision
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Military Training
Mobile Devices
Navy
Office 365
Problem Analysis
Problem Solving
Production Coordination
Remote User Support
Scrum
Server Administration
Service Desk
System Administration
Team Coordination
Team Leadership
Teamwork
Technical Skillset
Technical Support
Ticketing Systems
Troubleshooting
User Administration
Windows
Windows 10
Windows Networking
Windows Server
Windows System Administration
Ernesto Serna Summary
Ernesto Serna, based in Chicago, IL, US, is currently a Systems Administrator II at Syndigo. Ernesto Serna brings experience from previous roles at 1WorldSync, Kirkland & Ellis, Edsal Manufacturing Co. LLC and Keno Kozie Associates. Ernesto Serna holds a 2008 - 2012 High School Diploma @ Hubbard High School. With a robust skill set that includes Active Directory, Active Listening, Communication, Computer Hardware, Customer Service and more. Ernesto Serna has 1 emails and 1 mobile phone numbers on RocketReach.
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