Ernesto Mallarino's Location
Bogotá, CO
Ernesto Mallarino's Work
- Co-Owner and Co-Founder @ Novamarket col
- Director de Mercadeo (Head of Marketing) @ DIRECTV Latin America
- Director de Mercadeo - Segmento Clasico @ DIRECTV Latin America
- Director de Churn @ DIRECTV Latin America
- Gerente de Churn @ DIRECTV Latin America
- Gerente de Servicio al Cliente @ DIRECTV Latin America
- Loyalty and Retention Manager - Directv Puerto Rico @ DIRECTV Latin America
- Operations Manager @ Platika BPO
- Jefe de Telemercadeo @ TV Cable S.A.
- Jefe de Servicios Especiales @ TV Cable S.A.
Ernesto Mallarino's Education
- University of the Andes
Alta Gerencia Internacional (Executive Education)
2023 - 2024 - Pontificia Universidad Javeriana
Postgraduate Degree (Gerencia Internacional)
2002 - 2003 - Universidad Sergio Arboleda
Profesional (Finanzas y Comercio Exterior)
1995 - 2000
Ernesto Mallarino's Skills
- Call Centers
- Business Strategy
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Management
- Team Leadership
- Telecommunications
- CRM
Ernesto Mallarino's Summary
Ernesto Mallarino, based in Bogotá, CO, is currently a Co-Owner and Co-Founder at Novamarket col, bringing experience from previous roles at DIRECTV Latin America. Ernesto Mallarino holds a 2023 - 2024 Alta Gerencia Internacional in Executive Education @ University of the Andes. With a robust skill set that includes Call Centers, Business Strategy, Customer Experience, Customer Retention, Customer Satisfaction and more, Ernesto Mallarino contributes valuable insights to the industry. Ernesto Mallarino has 6 emails and 1 mobile phone number on RocketReach.
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