Ernesto Dimaapi Email
Information Technology Support Engineer @ Techno Group - ICT Solutions
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Ernesto Dimaapi Location
- Batangas, PH
Ernesto Dimaapi Work
- Information Technology Support Engineer @ (May 2025 - Present)
- Information Technology Support Engineer @ (May 2025 - Present)
- IT Support Specialist @ (June 2021 - August 2024)
Ernesto Dimaapi Education
- Lyceum of the Philippines University - Batangas
Bachelor of Applied Science - BASc (Information Technology)
2016-2020
Ernesto Dimaapi Skills
- Active Directory Experience
- Analytical Skills
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Backup & Recovery Systems
- Business Continuity
- Cognitive Flexibility
- Collaborative Leadership
- Compassion
- Computer Hardware Troubleshooting
- Customer Communication
- Customer Escalation Management
- Customer Service
- Cybersecurity
- Dark web
- Datto Backup
- Disaster Recovery
- EDR
- Email Etiquette
- Emotional Intelligence
- Escalation Resolution
- Generative AI
- Help Desk Support
- IT Hardware Support
- Information Technology
- Interpersonal Communication
- Microsoft Office
- Natural Language Processing (NLP)
- Networking
- Offboarding
- Office 365 Administration
- Onboarding
- Operating Systems
- Patch Management
- Performance Reviews
- Remote Monitoring
- Server Administration
- Server Monitoring
- ServiceNow
- Software Installation
- Threat Analysis
- Vulnerability
Ernesto Dimaapi Summary
- Ernesto Dimaapi, based in Batangas, PH, is currently a Information Technology Support Engineer at Techno Group - ICT Solutions. Ernesto Dimaapi brings experience from previous roles at TGT Global and DXC Technology. Ernesto Dimaapi holds a 2016 - 2020 Bachelor of Applied Science - BASc in Information Technology @ Lyceum of the Philippines University - Batangas. With a robust skill set that includes Active Directory Experience, Analytical Skills, Artificial Intelligence (AI), Artificial Intelligence for Business, Backup & Recovery Systems and more.
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