Ernesto Castro Email & Phone Number
Founder and CEO @ EchoIQ | Creator Success Management
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Ernesto Castro Location
- Los Angeles, CA, US
Ernesto Castro Work
- Founder and CEO @ (December 2025 - Present)
- Team Lead, Nonprofit Onboarding and Implementation @ (September 2024 - May 2025)
- Manager of Customer Success: Team Management, Project Management, Cross-Functional Collaboration @ (August 2023 - June 2024)
- Customer Success Manager, LATAM @ (December 2021 - November 2022)
- Sr. Manager - Customer Success @ (March 2020 - December 2021)
- Named Tax Representative - Client facing, tax expert @ (October 2016 - March 2020)
- Property Inspector: Neighborhood advocate, property maintenance and condition reporting @ (April 2012 - June 2015)
Ernesto Castro Education
- Santa Monica College
Associate's degree (Film/Cinema/Video Studies)
2021-2023 - Tufts University
n/a (ENGLISH LANGUAGE AND LITERATURE/LETTERS)
Ernesto Castro Skills
- Account Management
- Account Manager
- Account Planning
- Analysis
- Attention to Detail
- Build Strong Relationships
- Business Analysis
- Business Process Improvement
- Business Relationship Management
- Business Reviews
- Business-to-Business (B2B)
- CSM
- Communication
- Communication
- Communication Training
- Communications Management
- Creative Strategy
- Customer Engagement
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction
- Customer Service
- Customer Success
- Data Analysis
- Data Strategies
- Data-driven Decision Making
- Employee Learning & Development
- Interpersonal Communication
- Interpersonal Skills
- Investment Properties
- Key Performance Indicators
- Leadership
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Negotiation
- Onboarding
- Operational Excellence
- Oral Communication
- Organization Skills
- Performance Reviews
- Post-Sales
- Presentations
- Problem Solving
- Process Improvement
- Product Adoption
- Program Management
- Project Evaluation
- Project Management
- Project Panning
- Quality Assurance
- Quality Management
- Relationship Building
- Relationship Building
- Risk Management
- Scope Management
- Spanish
- Strategic Partnerships
- Team Building
- Team Development
- Team Leadership
- Team Management
- Time Management
- Voice of the Customer
- Voice of the team
Ernesto Castro Summary
- Ernesto Castro, based in Los Angeles, CA, US, is currently a Founder and CEO at EchoIQ. Ernesto Castro brings experience from previous roles at Harbor Compliance, AutoNation, Echobox and Aerofoam Industries. Ernesto Castro holds a 2021 - 2023 Associate's degree in Film/Cinema/Video Studies @ Santa Monica College. With a robust skill set that includes Account Management, Account Manager, Account Planning, Analysis, Attention to Detail and more. Ernesto Castro has 4 emails and 4 mobile phone numbers on RocketReach.
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