Ernest Lam Email
Application Support and Change Control Analyst @ Bayshore HealthCare
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Ernest Lam Location
- Toronto, ON, CA
Ernest Lam Work
- Application Support and Change Control Analyst @ (July 2019 - Present)
- Lntermediate Ciient Support Services Specialist @ (August 2018 - July 2019)
- IT Support Services @ (June 2017 - August 2018)
- Junior Service Desk Administrator @ (July 2015 - June 2017)
- IT Support @ (October 2014 - February 2015)
- Junior Technician @ Modern Age Computer Consultants (October 2012 - June 2013)
- IT Contractor @ (September 2012 - October 2012)
- Computer Technician @ Perfect Digital (February 2011 - June 2011)
- Survey Assistant @ (May 2006 - August 2009)
- Student Assistant @ Martingrove Collegiate (June 1999 - June 1999)
Ernest Lam Education
- University of Waterloo 2018-2018
- Project Management Training Institute
Associates (Project Management)
2018-2018 - Seneca College 2011-2012
- Humber College 2011-2011
- George Brown College 2009-2009
- Humber College
(Civil Engineering)
2001-2004
Ernest Lam Skills
- Technical Support
- Windows 7
- Computer Hardware
- IT Service Management
- Change Management
- Major Incident Management
- Incident Management
- Request Management
- ServiceNow Administration
- Project Management
- IT Operations
- Management
- Metrics Reporting
- Customer Satisfaction
- Cross-functional Collaborations
- Persuasion
- Computer Repair
- Troubleshooting
- Software Installation
- Windows XP
- Computer Maintenance
- Service Desk
- Surveying
- Software Documentation
- System Deployment
- System Administration
- Requirements Gathering
- Business Process Design
- Servers
- Microsoft Office
- Operating Systems
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Zoom
- Customer Service
- Employee Training
- Driven By Results
- Hardware
- Help Desk Support
- Virus Removal
- Computer Hardware Installation
- AS400 Administration
- Desktop Deployment
- Imaging Software
- Hardware Installation
- Desktop Administration
- Remote User Support
- Remote Troubleshooting
- Computer Gaming
- XP
- Windows 8.1
- Google Apps
- Windows 10
- Google Docs
- Topographic Surveys
- Computer Hardware Assembly
- Mac OS
- Process Automation
- Office 365
- Active Directory
- Team Leadership
Ernest Lam Summary
- Ernest Lam, based in Toronto, ON, CA, is currently a Application Support and Change Control Analyst at Bayshore Healthcare. Ernest Lam brings experience from previous roles at Teranet Inc., Dynacare and Marblemedia. Ernest Lam holds a 2018 - 2018 University of Waterloo. With a robust skill set that includes Technical Support, Windows 7, Computer Hardware, IT Service Management, Change Management and more. Ernest Lam has 2 emails on RocketReach.
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