Ernest Lam Email
Application Support and Change Control Analyst @ Bayshore HealthCare
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Ernest Lam Location
- Toronto, ON, CA
Ernest Lam Work
- 2019 -now Application Support and Change Control Analyst @
- 2018 -2019 Lntermediate Ciient Support Services Specialist @
- 2017 -2018 IT Support Services @
- 2015 -2017 Junior Service Desk Administrator @
- 2014 -2015 IT Support @
- 2012 -2013 Junior Technician @ Modern Age Computer Consultants
- 2012 -2012 IT Contractor @
- 2011 -2011 Computer Technician @ Perfect Digital
- 2006 -2009 Survey Assistant @
- 1999 -1999 Student Assistant @ Martingrove Collegiate
Ernest Lam Education
- University of Waterloo 2018-2018
- Project Management Training Institute
Associates (Project Management)
2018-2018 - Seneca College 2011-2012
- Humber College 2011-2011
- George Brown College 2009-2009
- Humber College
(Civil Engineering)
2001-2004
Ernest Lam Skills
- Technical Support
- Windows 7
- Computer Hardware
- IT Service Management
- Change Management
- Major Incident Management
- Incident Management
- Request Management
- ServiceNow Administration
- Project Management
- IT Operations
- Management
- Metrics Reporting
- Customer Satisfaction
- Cross-functional Collaborations
- Persuasion
- Computer Repair
- Troubleshooting
- Software Installation
- Windows XP
- Computer Maintenance
- Service Desk
- Surveying
- Software Documentation
- System Deployment
- System Administration
- Requirements Gathering
- Business Process Design
- Servers
- Microsoft Office
- Operating Systems
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Zoom
- Customer Service
- Employee Training
- Driven By Results
- Hardware
- Help Desk Support
- Virus Removal
- Computer Hardware Installation
- AS400 Administration
- Desktop Deployment
- Imaging Software
- Hardware Installation
- Desktop Administration
- Remote User Support
- Remote Troubleshooting
- Computer Gaming
- XP
- Windows 8.1
- Google Apps
- Windows 10
- Google Docs
- Topographic Surveys
- Computer Hardware Assembly
- Mac OS
- Process Automation
- Office 365
- Active Directory
- Team Leadership
Ernest Lam Summary
- Ernest Lam, based in Toronto, ON, CA, is currently a Application Support and Change Control Analyst at Bayshore Healthcare. Ernest Lam brings experience from previous roles at Teranet Inc., Dynacare and Marblemedia. Ernest Lam holds a 2018 - 2018 University of Waterloo. With a robust skill set that includes Technical Support, Windows 7, Computer Hardware, IT Service Management, Change Management and more. Ernest Lam has 3 emails on RocketReach.
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