Erna Neufeld Email & Phone Number
AVP Call Centre Operations @ Sun Life Financial
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Erna Neufeld Location
- Waterloo, ON, CA
Erna Neufeld Work
- AVP Call Centre Operations @ (November 2007 - Present)
- Vice President GM Operations @ Aditya Birla Minacs (January 1990 - January 2004)
- VP GM Operations @ Minacs (January 1990 - January 2004)
Erna Neufeld Skills
- Call Center
- Vendor Management
- Call Centers
- Workforce Management
- Process Improvement
- Management
- BPO
- Customer Service
- Customer Experience
- Change Management
- Business Analysis
- Performance Management
- Operations Management
- Analysis
- Outsourcing
- Leadership
- Service Delivery
- Business Process Improvement
- Services
- Financial Services
Erna Neufeld Summary
- Erna Neufeld, based in Waterloo, ON, CA, is currently a AVP Call Centre Operations at Sun Life Financial. Erna Neufeld brings experience from previous roles at Aditya Birla Minacs and Minacs. With a robust skill set that includes Call Center, Vendor Management, Call Centers, Workforce Management, Process Improvement and more. Erna Neufeld has 1 mobile phone numbers on RocketReach.
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