Erlangga Putra Email
CRM and Customer Service Manager @ Transmarco Group of Companies
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Erlangga Putra Location
- Banten, Indonesia
Erlangga Putra Work
- CRM and Customer Service Manager @ (May 2018 - Present)
- Contact Center Manager @ (October 2017 - May 2018)
- Head Of Customer Service @ (May 2017 - October 2017)
- Business and Operations Support @ Matrasea Group (February 2015 - May 2017)
- Store Operations Manager @ (March 2013 - January 2015)
- Store Operations @ (September 2011 - March 2013)
- Walk In Center Supervisor @ (July 2007 - September 2011)
- Customer Relation Coordinator @ (June 2006 - July 2007)
- Team Leader Regional Activation East Area @ (March 2006 - June 2006)
- Senior Representative @ (December 2005 - February 2006)
- Customer Relation Representative @ (January 2005 - December 2005)
- Staff Bazaar Dept 32 @ (October 2004 - December 2004)
Erlangga Putra Education
- University of Indonesia
Associate's degree (Public Health)
2001-2004
Erlangga Putra Skills
- Customer Service
- Customer Retention
- CRM
- Customer Satisfaction
- Customer Experience
- Recruiting
- Store Operations
- Telecommunications
- Strategy
- Leadership
- Budgets
- Sales Operations
- Retail
- Management
- Team Leadership
- Customer Service Management
- Data Analysis
Erlangga Putra Summary
- Erlangga Putra, based in Banten, Indonesia, is currently a CRM and Customer Service Manager at Transmarco Group of Companies. Erlangga Putra brings experience from previous roles at Lazada, PT. Jaya Ekspress Transindo (JX), Matrasea Group and Hutchison 3 Indonesia. Erlangga Putra holds a 2001 - 2004 Associate's degree in Public Health @ University of Indonesia. With a robust skill set that includes Customer Service, Customer Retention, CRM, Customer Satisfaction, Customer Experience and more. Erlangga Putra has 1 emails on RocketReach.
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