Erin Monaghan Email & Phone Number

Customer Success Manager @ Bear Health Technologies

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Erin Monaghan Location

Charlotte, NC, US

Erin Monaghan Work

Customer Success Manager @ (April 2026 - Present)
Medical Data Annotator @ (December 2024 - Present)
Team Manager - DAX Operations @ (July 2023 - August 2024)
Quality Documentation Manager @ (March 2022 - June 2023)
Special Teams Quality Documentation Specialist @ (November 2021 - March 2022)
Quality Documentation Specialist @ (June 2021 - November 2021)
Head Cashier Assistant @ BB'S GROCERY OUTLET LP (January 2014 - June 2021)

Erin Monaghan Education

Alvernia University
Bachelor's degree (Registered Nursing/Registered Nurse)

Erin Monaghan Skills

Payroll Administration
Customer Contact
Customer-Focused Service
Research Skills
Onboarding
Document Review
Customer Interaction
Fact-checking
Performance Reviews
Patient Relations
Interpreting Data
Troubleshooting
Project Planning
Stressful Situations
Thinking Skills
Search Engine Optimization (SEO)
Office Equipment
Supervisory Skills
Operations Management
Analytics
Training
Client Services
Medical Procedures
Office 365
Confidentiality
Go Live Support
Customer Satisfaction (CSAT)
Key Metrics
Store Management
Management
Client Relations
Medical Terminology
Nursing Documentation
Nursing Process
Intercultural Communication
Nursing
Customer Satisfaction
Patient Charting
Conflict Resolution
Document Management
English Grammar
Lean Management
Business Relationship Management
Customer Success
Leadership
Skilled Multi-tasker
Phone Etiquette
Quality Auditing
Resolving Issues
Presentations
Cardiology
Physiology
Relationship Development
Relationship Building
Attention to Detail
Telecommunications
Team Performance
Customer Service Management
Project and People Management
Risk Management
Decision-Making
Strategy Implementation
Team Leadership
Key Performance Indicators
Performance Metrics
Customer Support
Creative Project Management
Computer Literacy
Data Visualization
Data Analysis
Active Listening
Solid Professional Standards
Implementation Plans
Account Management
English
Data Annotation
Customer Experience
Coaching & Mentoring
Creative Writing
Project Management
Analytical Skills
Adobe Acrobat
Scribe
Microsoft Power BI
Electronic Medical Record (EMR)
Medical Writing
Medical Communications
Team Management
Healthcare Delivery
Quality Management
Quality Assurance
Writing
Teamwork
Text Editing
Problem Solving
Communication
Interpersonal Skills
Copy Editing
Time Management
Artificial Intelligence (AI)
Cultural Sensitivity
Healthcare Industry
HubSpot
Internal Audits
Jira
Quality Reviews
Software as a Service (SaaS)
User Training

Erin Monaghan Summary

Erin Monaghan, based in Charlotte, NC, US, is currently a Customer Success Manager at Wisedocs. Erin Monaghan brings experience from previous roles at Wisedocs, Cognizant and Nuance Communications. Erin Monaghan holds a Bachelor's degree in Registered Nursing/Registered Nurse @ Alvernia University. With a robust skill set that includes Payroll Administration, Customer Contact, Customer-Focused Service, Research Skills, Onboarding and more. Erin Monaghan has 1 emails on RocketReach.