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Erin Maher Location
Charleston, SC, US
Erin Maher Work
Senior Manager of Customer Success @ (April 2024 - Present)
Manager of Customer Success @ (May 2022 - April 2024)
Director – Client Success @ (January 2021 - May 2022)
National Account Manager – Client Success @ (January 2019 - January 2021)
Wellness Coach [de facto Customer Success Specialist] @ (May 2015 - January 2019)
Program Manager and Assistant Program Manager [de facto Customer Success Specialist] @ (January 2007 - January 2015)
Erin Maher Education
University of Lynchburg
Bachelor of Science - BS (Exercise Physiology)
Southern New Hampshire University
Master of Science - MS (Human Resources Management and Services)
Erin Maher Skills
Account Management
Account Retention
B2B2C Relationships
Behavioral Health
Best Practices in Customer Success
Business Relationship Building
Business Relationship Management
Coaching Client Members
Contract Renewals
Creative Problem Solving
Customer Advocate
Customer Engagement
Customer Feedback
Customer Lifecycle Management
Customer Relationship Management (CRM)
Customer Retention
Customer Success
Data-Based Recommendations
Defined Success Metrics
Engagement Strategies
Engagement Strategy & Execution
Healthcare
Mental Health
New Product Launch
Nutrition, Fitness & Wellness
Partner Success
Portfolio Growth
Portfolio Retention
Project Management
Revenue Growth
Stakeholder Liaison
Strategic Thinking
Technology Sector
Upselling
Value Propositions
Erin Maher Summary
Erin Maher, based in Charleston, SC, US, is currently a Senior Manager of Customer Success at Spring Health. Erin Maher brings experience from previous roles at Spring Health, EHE Health and Aetna. Erin Maher holds a Bachelor of Science - BS in Exercise Physiology @ University of Lynchburg. With a robust skill set that includes Account Management, Account Retention, B2B2C Relationships, Behavioral Health, Best Practices in Customer Success and more. Erin Maher has 2 emails and 1 mobile phone numbers on RocketReach.
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