Erin MacKenzie Email & Phone Number
Advisory Partner | Customer Digital Experience and AI-Enabled Transformation @ Spearhead
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Erin MacKenzie Location
- Chapel Hill, NC, US
Erin MacKenzie Work
- 2026 -now Advisory Partner | Customer Digital Experience and AI-Enabled Transformation @
- 2022 -2026 Director, Digital Transformation | Customer Service Business Group @
- 2020 -2022 Director, Customer Experience, CX Cloud , Insights and Innovation @
- 2018 -2020 Cisco Customer Success Executive @
- 2017 -2018 Americas Customer Success Chief of Staff @
- 2016 -2017 Workforce Experience Practice Advisor, Digital Transformation Group @
- 2014 -2016 Director of Business Transformation @
- 2004 -2014 Founder and President @ E-inc. Consulting
Erin MacKenzie Education
- North Carolina State University
Bachelor of Science (Business Management with a concentration in Marketing)
Erin MacKenzie Skills
- Program Management
- Project Management
- Change Management
- Training
- Customer Experience
- Management Consulting
- Business Strategy
- Salesforce.com
- Proposal Writing
- Performance Improvement
- SharePoint
- Thomson One
- Resource Management
- Process Improvement
- Cross-functional Team Leadership
- Continuous Improvement
- Organizational Development
- Customer Relations
- E-learning
- Instructional Design
- Vendor Management
- Performance Management
- Team Management
- Public Speaking
- Budgets
- Team Building
- Customer Service
- Strategic Planning
- Management
- Training Delivery
- Leadership
- Selling
- Employee Training
- Consulting
- CRM
- Business Process
- Recruiting
- Project Planning
- Enterprise Software
- Strategy
- Sales
- Business Intelligence
- Cloud Computing
- Business Analysis
- Analytics
- Business Process Improvement
- Business Development
- Customer Relationship Management (CRM)
- Business Transformation
- Customer Relationship Management Crm
- E Learning
- Cross Functional Team Leadership
- Customer Relationship Management
Erin MacKenzie Summary
- Erin MacKenzie, based in Chapel Hill, NC, US, is currently a Advisory Partner | Customer Digital Experience and AI-Enabled Transformation at Spearhead. Erin MacKenzie brings experience from previous roles at Lam Research and Cisco. Erin MacKenzie holds a Bachelor of Science in Business Management with a concentration in Marketing @ North Carolina State University. With a robust skill set that includes Program Management, Project Management, Change Management, Training, Customer Experience and more. Erin MacKenzie has 1 emails and 4 mobile phone numbers on RocketReach.
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