2013 -2013 Product Training Specialist @ Michigan Broadband Services
2010 -2011 World TV Supervisor @ Global Response
2010 -2010 QAC Representative @
2009 -2010 Enrollment Counselor @
2008 -2009 Microsoft Windows Guru @
2008 -2008 Marketing Advisor @
2004 -2008 Customer Service Mentor and Team Lead @ Alltel Wireless
Erin Langenberg Education
William & Mary – Raymond A. Mason School of Business
Master of Business Administration - MBA
Northern Michigan University
Bachelor of Science - BS (Information Systems)
Finlandia University
(International Business)
Erin Langenberg Skills
Relational Databases
Troubleshooting
Debugging
Business Process Outsourcing (BPO)
Leadership
Reporting & Analysis
Microsoft Excel
Statements of Work (SOW)
Team Leadership
Strategy
Key Performance Indicators
Outsourced Solutions
Communication
Sales Operations
Time Management
Customer Service
Customer Experience
Retail
Customer Satisfaction
Sales
Marketing
Quality Assurance
Telecommunications
Database Admin
Program Management
Technical Support
Data Analysis
Database Management
Sales Support
Customer Relationship Management (CRM)
Analytics
Project Management
Microsoft Office
Salesforce.com
SharePoint
SQL
Management
Team Management
Staff Mentoring
Staff Supervision
Training & Development
Team Building
Presentations
Problem Solving
Interpersonal Communication
Product Demonstration
Process Improvement
Contact Center Operations
Decision-Making
Coaching & Mentoring
Relationship Building
Client Services
Client Relations
Presentation Development
B2B
Training and Development
Inside Sales
Escalation
Microsoft SQL Server
Business Analysis
Office Administration
Sales Management
Microsoft Word
Employee Training
Interviews
Staff Training
Windows 7
Pre Sales Technical Support
Outstanding Customer Service
Attendance Management
Sales Presentations
Recruiting
Telephone Skills
Erin Langenberg Summary
Erin Langenberg, based in Marquette, MI, US, is currently a Programmer Analyst III at Northern Michigan University. Erin Langenberg brings experience from previous roles at Northern Michigan University, AnswerNet and Fancy Hands. Erin Langenberg holds a Master of Business Administration - MBA @ William & Mary – Raymond A. Mason School of Business. With a robust skill set that includes Relational Databases, Troubleshooting, Debugging, Business Process Outsourcing (BPO), Leadership and more. Erin Langenberg has 2 emails and 7 mobile phone numbers on RocketReach.
Looking for a different Erin Langenberg?
Find contact details for 700 million professionals.