Erin Kane Email & Phone Number
Director, Service Delivery and Operations @ InfoHOA
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Erin Kane Location
- Maryland, United States
Erin Kane Work
- Director, Service Delivery and Operations @ (December 2023 - Present)
- Manager, Student Services Operations @ (March 2020 - December 2023)
- Customer Care Manager @ (October 2017 - March 2020)
- Senior Customer Care Coordinator @ (September 2011 - October 2017)
- Customer Care Coordinator @ (October 2010 - September 2011)
- Enrollment Advisor @ (September 2007 - October 2010)
- Flight Attendant @ (August 2002 - March 2007)
Erin Kane Education
- Kutztown University of Pennsylvania
Bachelor of Arts - BA (Sociology)
- Walden University
Master of Science - MS (Leadership)
Erin Kane Skills
- Call Logging
- Contact Centers
- Continuous Improvement
- Customer Experience
- Customer Retention
- Interactive Voice Response (IVR)
- Quality Assurance
- Service-Level Agreements (SLA)
- Virtual Teams
- Voice over IP (VoIP)
- Workforce Management
Erin Kane Summary
- Erin Kane, based in Maryland, United States, is currently a Director, Service Delivery and Operations at InfoHOA. Erin Kane brings experience from previous roles at Walden University. Erin Kane holds a Bachelor of Arts - BA in Sociology @ Kutztown University of Pennsylvania. With a robust skill set that includes Call Logging, Contact Centers, Continuous Improvement, Customer Experience, Customer Retention and more. Erin Kane has 1 emails and 1 mobile phone numbers on RocketReach.
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Top InfoHOA Employees
Erin Kane
Director, Service Delivery and Operations
Maryland, United States
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