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Erin Helden Location
Cleveland, OH, US
Erin Helden Work
2026 -now Director, Customer Operations @
2025 -2026 Director, Customer Success @
2024 -2025 Customer Success Operations Manager @
2023 -2024 Client Success Operations Manager @
2022 -2023 Customer Success Engagement and Operations Manager @
2021 -2022 Customer Success Manager @
2020 -2021 Customer Success Manager @
2018 -2020 Account Manager @
2018 -2018 Technical Recruiter @
2017 -2018 Cancer Exercise Specialist @
Erin Helden Education
James Madison University
Bachelor of Science - BS (Health Services/Allied Health/Health Sciences, General)
Erin Helden Skills
Qualitative Analysis
Qualtrics
Net Promoter Score
Quantitative Analytics
Process Creation
Google Sheets
Data Analysis
Gainsight
Customer Insight
Microsoft Excel
Strategic Communications
Customer Experience Management
Customer Engagement
Digital Engagement
Enablement
Communication
Sales
Customer Service
Microsoft Office
Time Management
Leadership
Organization
Relationship Building
Customer Relationship Management (CRM)
Process Improvement
Medical Device Success Platform
Erin Helden Summary
Erin Helden, based in Cleveland, OH, US, is currently a Director, Customer Operations at CARET. Erin Helden brings experience from previous roles at CARET, Nextech Systems, MRI Software and Greenlight Guru. Erin Helden holds a Bachelor of Science - BS in Health Services/Allied Health/Health Sciences, General @ James Madison University. With a robust skill set that includes Qualitative Analysis, Qualtrics, Net Promoter Score, Quantitative Analytics, Process Creation and more. Erin Helden has 2 emails and 1 mobile phone numbers on RocketReach.
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