Erin Helden Email & Phone Number
Director, Customer Operations @ CARET
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Erin Helden Location
- Cleveland, OH, US
Erin Helden Work
- Director, Customer Operations @ (May 2026 - Present)
- Director, Customer Success @ (April 2025 - May 2026)
- Customer Success Operations Manager @ (July 2024 - April 2025)
- Client Success Operations Manager @ (December 2023 - July 2024)
- Customer Success Engagement and Operations Manager @ (January 2022 - November 2023)
- Customer Success Manager @ (June 2021 - January 2022)
- Customer Success Manager @ (June 2020 - June 2021)
- Account Manager @ (August 2018 - February 2020)
- Technical Recruiter @ (May 2018 - August 2018)
- Cancer Exercise Specialist @ (May 2017 - May 2018)
Erin Helden Education
- James Madison University
Bachelor of Science - BS (Health Services/Allied Health/Health Sciences, General)
Erin Helden Skills
- Qualitative Analysis
- Qualtrics
- Net Promoter Score
- Quantitative Analytics
- Process Creation
- Google Sheets
- Data Analysis
- Gainsight
- Customer Insight
- Microsoft Excel
- Strategic Communications
- Customer Experience Management
- Customer Engagement
- Digital Engagement
- Enablement
- Communication
- Sales
- Customer Service
- Microsoft Office
- Time Management
- Leadership
- Organization
- Relationship Building
- Customer Relationship Management (CRM)
- Process Improvement
- Medical Device Success Platform
Erin Helden Summary
- Erin Helden, based in Cleveland, OH, US, is currently a Director, Customer Operations at CARET. Erin Helden brings experience from previous roles at CARET, Nextech Systems, MRI Software and Greenlight Guru. Erin Helden holds a Bachelor of Science - BS in Health Services/Allied Health/Health Sciences, General @ James Madison University. With a robust skill set that includes Qualitative Analysis, Qualtrics, Net Promoter Score, Quantitative Analytics, Process Creation and more. Erin Helden has 2 emails and 1 mobile phone numbers on RocketReach.
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Erin Helden
Director, Customer Operations
Cleveland, OH, US
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