Senior Customer Success Specialist and Chat AI Specialist and Client Escalated Issue Resolution Specialist @ (September 2022 - Present)
Private Client Relationship Manager @ (June 2017 - May 2022)
Relationship Manager-PCG @ (June 2017 - June 2017)
Relationship Manager @ (June 2017 - June 2017)
Licensed Personal Banker @ (February 2015 - May 2017)
Account Manager @ (February 2014 - February 2015)
Personal Banker @ (April 2012 - April 2013)
Assistant Vice President and Personal Banking Officer @ Team Capital Bank (June 2010 - April 2012)
Banker @ (February 2006 - June 2010)
Erin Boyce Education
Western Governors University
Bachelor's degree (Business Administration and Management, General)
2025
University of Phoenix
Associates (Business Administration and Management, General)
2006-2008
Trailhead by Salesforce
Erin Boyce Skills
Escalation Resolution
Customer Escalation Management
Chatbot Development
Chatbot Responses
Chatbot Testing
Client Relations
Salesforce.com
Customer Support
Leadership
Client Services
Management
Sales
Loans
Customer Satisfaction
Credit Risk Management
Finance
Banking
Portfolio Management
Asset Based Lending
Financial Services
Account Management
Mortgage Lending
Cross Selling
Retirement Planning
Sales Management
Business Development
Retail Banking
Private Banking
Financial Risk
Branch Banking
Team Building
Cash Management
Lines of Credit
Insurance
Loan Origination
Credit Risk
Strategic Planning
Commercial Banking
Risk Management
Credit
Consumer Lending
Customer Service
Financial Analysis
Credit Analysis
Small Business Lending
Commercial Lending
Erin Boyce Summary
Erin Boyce, based in Philadelphia, PA, US, is currently a Customer Success Specialist at Quontic. Erin Boyce brings experience from previous roles at Quontic and PNC. Erin Boyce holds a Bachelor's degree in Business Administration and Management, General @ Western Governors University. With a robust skill set that includes Escalation Resolution, Customer Escalation Management, Chatbot Development, Chatbot Responses, Chatbot Testing and more. Erin Boyce has 2 emails and 1 mobile phone numbers on RocketReach.
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