Erika Williams Email & Phone Number
Sr. Network Operations Support Engineer @ AT & T Mobility
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Erika Williams Location
- Atlanta, GA, US
Erika Williams Work
- Sr. Network Operations Support Engineer @ (December 2018 - Present)
- Operations Support Engineer @ AT&T Mobility (December 2018 - May 2026)
- Operations Manager @ AT&T Mobility (April 2016 - December 2018)
- Operations Center Manager @ AT&T Mobility (August 2012 - April 2016)
- Senior Network Specialist @ AT&T Mobility (July 2008 - August 2012)
- Manager of Network Operations @ (April 2016 - December 2018)
- Manager of Network OPS Center @ (August 2012 - April 2016)
- Sr. Network Control Specialist @ (September 2009 - August 2012)
- Network Control Specialist @ (July 2008 - September 2009)
- Multi-media Technician @ Bellsouth Business, Inc (October 2003 - July 2008)
- Multi-media Technician @ Bellsouth Business, Inc (July 2003 - October 2003)
- Multi-media Technician @ Bellsouth Business, Inc (August 2000 - July 2003)
Erika Williams Education
- Strayer University
Bachelor of Science (Information Technology)
2013-2019 - Westwood College-Atlanta Midtown
Associates Degree in Computer Network Engineering (Computer Systems Networking and Telecommunications)
2002-2006
Erika Williams Skills
- 5G New Radio (NR)
- AT commands
- ATM Networks
- Alcatel
- Auditing
- Business Process Improvement
- Cellular Communications
- Cisco 7600
- Citrix Products
- Coaching
- Compliance Operations
- Computer Network Operations
- Computer Networking
- Contact Centers
- Continuous Improvement
- Coordination Of Projects
- Cross-functional Collaborations
- Cross-functional Communication
- Customer Service
- Dark Fiber
- Data Integrity
- Distributed Antenna Systems
- Ethernet
- Fault Tolerant Systems
- Federal & State Regulatory Compliance
- GSM
- IP
- ITIL Service Operations
- Integration
- LTE
- Large Scale Deployments
- Leadership
- Managed Services
- Management
- Manufacturing Process Improvement
- Microsoft 365
- Mobile Devices
- Network Design
- Network Operations Center (NOC)
- Operational Acceptance
- Operations Process Improvement
- Product Management
- Putty
- Python (Programming Language)
- RAN Certification - 5G Concepts
- RF & Microwave Design
- Reactivation
- Reporting Metrics
- Requirement Specifications
- Root Cause Analysis
- Sage 500 ERP
- Secure Remote Access
- Service Quality
- Service Test
- Site Supervision
- Site Testing
- Statistical Tools
- Team Building
- Telecommunications
- Tellabs 5500
- Tier 2 Help Desk Support
- Troubleshooting
- Vendor Coordination
- Vendor Management
- Verification and Validation (V&V)
- VoIP
- Web Development
- Wireless
- Wireless Technologies
- Working Drawings
Erika Williams Summary
- Erika Williams, based in Atlanta, GA, US, is currently a Sr. Network Operations Support Engineer at AT & T Mobility. Erika Williams brings experience from previous roles at AT&T Mobility. Erika Williams holds a 2013 - 2019 Bachelor of Science in Information Technology @ Strayer University. With a robust skill set that includes 5G New Radio (NR), AT commands, ATM Networks, Alcatel, Auditing and more. Erika Williams has 1 emails on RocketReach.
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