Erika Johnson's Location
New York, New York, United States
Erika Johnson's Work
- Vice President, Head of Member Experience @ Chief
- Executive Vice President, North America Customer Experience @ Kantar
- Management Consultant @ EY
- Director, Membership Rewards Partner Management @ American Express
- Enterprise Operations Manager @ Capital One
Erika Johnson's Education
- McIntire School of Commerce
Bachelor of Science (Commerce, Business, Management)
- Virginia Commonwealth University - School of Business
Master of Business Administration
Erika Johnson's Skills
- Leadership
- Customer Experience
- Strategic Partnerships
- Virtual Teams
- Call Center
- Client Services
- Relationship Management
- Business Analysis
- Vendor Management
- Process Improvement
Erika Johnson's Summary
Erika Johnson, based in New York, New York, United States, is currently a Vice President, Head of Member Experience at Chief, bringing experience from previous roles at Kantar, Ey, American Express and Capital One. Erika Johnson holds a Bachelor of Science in Commerce, Business, Management @ McIntire School of Commerce. With a robust skill set that includes Leadership, Customer Experience, Strategic Partnerships, Virtual Teams, Call Center and more, Erika Johnson contributes valuable insights to the industry. Erika Johnson has 1 email on RocketReach.
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