Erika Fragoso's Location
Rio de Janeiro, RJ, BR
Erika Fragoso's Work
- Front Office Supervisor @ Sheraton Sonoma County - Petaluma
- Guest Experience Expert @ Sheraton Sonoma County - Petaluma
- General Manager Adagio Aparthotel @ Grand Mercure Hotel
- General Manager @ BHG - Brazil Hospitality Group
- Operations Manager @ BHG - Brazil Hospitality Group
- Customer Account Manager @ IBM
- Front Desk Supervisor Marriott Rio de Janeiro @ Marriott International
- Front Desk Clerk @ Club Med
- Marketing Internship @ BAT.COM
Erika Fragoso's Education
- UniverCidade
MBA (Business Managment focused on Retail)
2005 - 2006 - Pontifícia Universidade Católica do Rio de Janeiro
Bachelor in Social Communications - Advertisment (Publicidade)
1999 - 2002
Erika Fragoso's Skills
- Customer Service
- Resorts
- Customer Satisfaction
- Hotelaria
- Project Management
- Hospitality
- Negotiation
- Training
- Microsoft Office
- Spanish
Erika Fragoso's Summary
Erika Fragoso, based in Rio de Janeiro, RJ, BR, is currently a Front Office Supervisor at Sheraton Grand Rio Hotel & Resort, bringing experience from previous roles at Sheraton Grand Rio Hotel & Resort, AccorHotels and BHG - Brazil Hopitality Group. Erika Fragoso holds a 2005 - 2006 MBA in Business Managment focused on Retail @ UniverCidade. With a robust skill set that includes Customer Service, Resorts, Customer Satisfaction, Hotelaria, Project Management and more, Erika Fragoso contributes valuable insights to the industry. Erika Fragoso has 2 emails on RocketReach.
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