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Erika Ferrell Location
Madison, WI, US
Erika Ferrell Work
Director of Digital Enterprise Services @ (May 2025 - Present)
Director of Service Ops and Platform Automation @ Hy Cite, Enterprises, LLC (November 2025 - June 2026)
Director Shared Services @ (January 2019 - April 2020)
Director, IT @ (January 2011 - December 2018)
IT Infrastructure Services Manager @ Sub-Zero / Wolf Inc. (August 2009 - January 2011)
Service Desk Manager @ Sub-Zero, Wolf (March 2006 - August 2009)
Help Desk Supervisor @ (October 2000 - January 2006)
Erika Ferrell Education
Upper Iowa University
B.S. (Management)
2004-2008
Blackhawk Technical College
Associates (Microcomputer Specialist)
1996-1998
Fort Atkinson High School
Erika Ferrell Skills
Keys
Vendor Management
IT Management
SQL
Information Technology
Windows 7
Leadership
Board of Directors
Business Analysis
Technical Support
Strategy
Microsoft Word
Service Management
Training
Disaster Recovery
Engineering
Telecommunications
Team Building
MS Project
Business Process Improvement
Process Improvement
Software Documentation
Network Administration
Project Management
Active Directory
Troubleshooting
Management
Erika Ferrell Summary
Erika Ferrell, based in Madison, WI, US, is currently a Director of Digital Enterprise Services at Hy Cite Enterprises, LLC. Erika Ferrell brings experience from previous roles at Hy Cite, Enterprises, LLC, Sub-Zero Group, Inc. and Sub-Zero / Wolf Inc.. Erika Ferrell holds a 2004 - 2008 B.S. in Management @ Upper Iowa University. With a robust skill set that includes Keys, Vendor Management, IT Management, SQL, Information Technology and more. Erika Ferrell has 2 emails and 1 mobile phone numbers on RocketReach.
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