Erika Cramer Email & Phone Number
Manager, Learning and Development Technology Solutions @ Walmart
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Erika Cramer Location
- Bentonville, AR, US
Erika Cramer Work
- 2025 -now Manager, Learning and Development Technology Solutions @
- 2021 -2025 Sr Analyst - Learning and Development @
- 2020 -2021 UAT Specialist @
- 2019 -2019 Software QA Tester @
- 2018 -2019 Sr Analyst IVR Content Lead @
- 2016 -2018 Customer Service Operations Analyst @
- 2014 -2016 Tech Analyst @ Verizon Wireless
- 2005 -2014 Tech Support Specialist @ Verizon Wireless
- 2002 -2004 Technical Support Representative @
Erika Cramer Education
- Strayer University
Bachelor of Business Administration (BBA) (Social Media Marketing)
2016-2019 - Strayer University
Associates (Business Administration)
2014-2016 - Pima Community College
A+ Certification, MSCDT Certification (Network +)
2010-2010
Erika Cramer Skills
- CompTIA A+ Certification
- MCDST
- Internet Troubleshooting
- Technical Support
- Customer Service
- Customer Satisfaction
- Customer Retention
- Sales
- Cellular Communications
- Writing
- Data Analysis
- Quantitative Research
- 4G
- Computer Network Operations
- Customer Experience
- EVDO
- M2M
- Troubleshooting
- Wireless
- Call Centers
- Microsoft Office
- Mobile Devices
- Team Leadership
- Telecommunications
- Customer Relationship Management Crm
- Data Science
- Google Suite
- Software Updates
- JIRA
- Camtasia
- Agile Methodologies
- Speech Analytics
- IVR
- Cross Functional Team Leadership
- Management
- Project Management
- Coaching
- Clarity
- Confluence
- Computer Network
- Customer Relationship Management
Erika Cramer Summary
- Erika Cramer, based in Bentonville, AR, US, is currently a Manager, Learning and Development Technology Solutions at Walmart. Erika Cramer brings experience from previous roles at Walmart, National General Insurance, Shotzoom and Verizon. Erika Cramer holds a 2016 - 2019 Bachelor of Business Administration (BBA) in Social Media Marketing @ Strayer University. With a robust skill set that includes CompTIA A+ Certification, MCDST, Internet Troubleshooting, Technical Support, Customer Service and more. Erika Cramer has 2 emails and 3 mobile phone numbers on RocketReach.
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