Erik Westerling Email & Phone Number
Operationeel manager @ Immigratie- en Naturalisatiedienst (IND)
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Erik Westerling Location
- Enschede, NL
Erik Westerling Work
- Operationeel manager @ (September 2022 - Present)
- Head Of Operations Netherlands @ (November 2019 - September 2022)
- Vestigingsmanager Groningen @ (November 2015 - October 2019)
- Site Director Netherlands @ (July 2013 - October 2015)
- Manager of Site Operations (Sr. Ops. Man.) @ (April 2012 - June 2013)
- Senior Operations Manager (ABN-AMRO , MSH and Deutsche Bank Sitel Almelo) @ (August 2008 - April 2012)
- Operations Manager (Tele2 Sitel) @ (March 2007 - July 2008)
- Team Manager (Tele2, Sitel) @ (March 2006 - February 2007)
- Supervisor @ HCN Emmen (November 2003 - April 2006)
- On Site Service Associate @ PinkRoccade Groningen (May 2001 - November 2003)
Erik Westerling Education
- Jan van arkel
(Hoger algemeen voortgezet onderwijs (Havo))
1985-1991 - HBO NTI
- Hogeschool Drenthe
Erik Westerling Skills
- Operations Management
- Inbound
- Customer Service
- Call Center
- Outsourcing
- Business Process Improvement
- Customer Satisfaction
- Contact Centers
- Team Management
- Coaching
- Management
- Inbound Marketing
- Business Process Re-engineering
- Customer Experience
- Call Centers
- BPO
- Workforce Management
- MMO
- Personal Profile
- Business Services
- 2nd Line
- High Standards
- Operations
- PC
- Supply Chain
- Context
- Bar
- Finance
- Listen
- Strategy
- Agents
- Microsoft Office
- Csat
- On Site
- Curriculum Design
- English
- Systematic
- COPC
- Written
- Business Process Re Engineering
- Financial Responsibilities
- Management by Objectives
- Responsibility
- Bigger Picture
- Follow Directions
- Six Sigma
- High Performance Computing
- Communication
- Secondary Education
- Der
- Project
- Internal Audit
- C
- Netherlands
- Yellow Belt
- Dutch
- Continuous Improvement
- Code
- Entrepreneurship
- Stability
- Logic Programming
- Precise
- Microsoft Excel
Erik Westerling Summary
- Erik Westerling, based in Enschede, NL, is currently a Operationeel manager at Immigratie- en Naturalisatiedienst (IND). Erik Westerling brings experience from previous roles at Sitel and Custom Connect BV. Erik Westerling holds a 1985 - 1991 Jan van arkel. With a robust skill set that includes Operations Management, Inbound, Customer Service, Call Center, Outsourcing and more. Erik Westerling has 3 mobile phone numbers on RocketReach.
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