Erik Westerling Email & Phone Number
Operationeel manager @ Immigratie- en Naturalisatiedienst (IND)
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Erik Westerling Location
- Enschede, OV, NL
Erik Westerling Work
- 2022 -now Operationeel manager @
- 2019 -2022 Head Of Operations Netherlands @
- 2015 -2019 Vestigingsmanager Groningen @
- 2013 -2015 Site Director Netherlands @
- 2012 -2013 Manager of Site Operations (Sr. Ops. Man.) @
- 2008 -2012 Senior Operations Manager (ABN-AMRO , MSH and Deutsche Bank Sitel Almelo) @
- 2007 -2008 Operations Manager (Tele2 Sitel) @
- 2006 -2007 Team Manager (Tele2, Sitel) @
- 2003 -2006 Supervisor @ HCN Emmen
- 2001 -2003 On Site Service Associate @ PinkRoccade Groningen
Erik Westerling Education
- Jan van arkel
(Honors/Regents High School/Secondary Diploma Program)
1985-1991 - HBO NTI
- Hogeschool Drenthe
Erik Westerling Skills
- Operations Management
- Inbound
- Customer Service
- Call Center
- Outsourcing
- Business Process Improvement
- Customer Satisfaction
- Contact Centers
- Team Management
- Coaching
- Management
- Inbound Marketing
- Business Process Re-engineering
- Customer Experience
- Call Centers
- BPO
- Workforce Management
- MMO
- Personal Profile
- Business Services
- 2nd Line
- High Standards
- Operations
- PC
- Supply Chain
- Context
- Bar
- Finance
- Listen
- Strategy
- Agents
- Microsoft Office
- Csat
- On Site
- Curriculum Design
- English
- Systematic
- COPC
- Written
- Business Process Re Engineering
- Financial Responsibilities
- Management by Objectives
- Responsibility
- Bigger Picture
- Follow Directions
- Six Sigma
- High Performance Computing
- Communication
- Secondary Education
- Der
- Project
- Internal Audit
- C
- Netherlands
- Yellow Belt
- Dutch
- Continuous Improvement
- Code
- Entrepreneurship
- Stability
- Logic Programming
- Precise
- Microsoft Excel
Erik Westerling Summary
- Erik Westerling, based in Enschede, OV, NL, is currently a Operationeel manager at Immigratie- en Naturalisatiedienst (IND). Erik Westerling brings experience from previous roles at Sitel and Custom Connect BV. Erik Westerling holds a 1985 - 1991 Jan van arkel. With a robust skill set that includes Operations Management, Inbound, Customer Service, Call Center, Outsourcing and more. Erik Westerling has 3 mobile phone numbers on RocketReach.
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