Erik Ryan Email & Phone Number
Sr. Product Excellence Content Manager at ServiceNow @ ServiceNow
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Erik Ryan Location
- San Diego, CA, US
Erik Ryan Work
- Sr. Product Excellence Content Manager at ServiceNow @ (December 2020 - Present)
- Content Strategist Manager @ (December 2020 - December 2020)
- Sr. Product Support Manager, Security @ Hitachi Vantara (April 2018 - December 2020)
- Content Strategist and KCS Program Manager @ Irrevo/Hitachi (September 2016 - December 2020)
- Director of Knowledge Base @ (October 2013 - June 2016)
- Mgr and Sr. Knowledge Base Manager @ (July 2008 - January 2013)
- Technical Writer @ (July 2007 - July 2007)
- Technical Writer @ BlueHornet (February 2007 - July 2007)
- Store Manager @ (September 2005 - July 2007)
- Unix Administrator @ (January 2002 - January 2005)
Erik Ryan Education
- California State University, Chico
Bachelor’s Degree (Management Information Systems, General)
1993-1999 - California State University, Chico
Bachelor of Science - Management Information Systems (Management Information Systems, General)
1993-1999
Erik Ryan Skills
- Antivirus
- Cloud Computing
- Computer Security
- Customer Relationship Management (CRM)
- Disaster Recovery
- Enterprise Software
- KCS
- Knowledge Management
- Leadership
- Linux
- Management
- Networking
- Project Management
- SaaS
- Security
- Servers
- SharePoint
- Software Documentation
- Software as a Service (SaaS)
- System Administration
- Technical Support
- Technical Writing
- Troubleshooting
- VMware
- VMware ESX
- Virtualization
- Web Design
- Windows
- Customer Relationship Management Crm
- Software As A Service Saas
- Software
- Strategy
- Program Management
- Customer Service
- Social Media Marketing
- Switchboard
- Research
- Software as a Service
- Customer Relationship Management
Erik Ryan Summary
- Erik Ryan, based in San Diego, CA, US, is currently a Sr. Product Excellence Content Manager at ServiceNow at ServiceNow. Erik Ryan brings experience from previous roles at ServiceNow, Hitachi Vantara, Irrevo/Hitachi and ESET North America. Erik Ryan holds a 1993 - 1999 Bachelor’s Degree in Management Information Systems, General @ California State University, Chico. With a robust skill set that includes Antivirus, Cloud Computing, Computer Security, Customer Relationship Management (CRM), Disaster Recovery and more. Erik Ryan has 3 emails and 2 mobile phone numbers on RocketReach.
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