Erik Pace Email & Phone Number
Implementation Engineer @ RingCentral Engage Digital
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Erik Pace Location
- Calimesa, CA, US
Erik Pace Work
- 2023 -now Implementation Engineer @
- 2019 -2023 Sr. Specialist Call Center Technology and Project Coordinator @
- 2018 -2019 Technical Support Specialist Tier 2 @
- 2015 -2018 IT Project Manager @
- 2010 -2015 Tech Support @
- 2011 -2012 Account Manager and Technical Support @ Broadcast International
- 2009 -2010 Internet Technical Support @ Comcast/Xfinity
Erik Pace Education
- ITT Technical Institute-Murray
Bachelor's degree (Computer/Information Technology Administration and Management)
2006-2010 - ITT Technical Institute-Murray
Associate of Science - AS (Management Information Systems, General)
2004-2006 - Southern Utah University
(Pre-Pharmacy Studies)
2002-2003
Erik Pace Skills
- ACD
- NICE Call Recording
- Knowledge Management
- Speech Analytics
- incontact
- cxone
- Management
- Customer Service
- Telecommunications
- Project Management
- Troubleshooting
- Microsoft Project
- Microsoft One Note
- Microsoft Excel
- Microsoft Word
- Avaya ACD Suite
- InContact ACD Suite
- Impact 360
- Visual Basic Programming Language
- Employee Training
Erik Pace Summary
- Erik Pace, based in Calimesa, CA, US, is currently a Implementation Engineer at RingCentral Engage Digital. Erik Pace brings experience from previous roles at Sunrun, REMAX Real Estate Group, STARTEK and inContact. Erik Pace holds a 2006 - 2010 Bachelor's degree in Computer/Information Technology Administration and Management @ ITT Technical Institute-Murray. With a robust skill set that includes ACD, NICE Call Recording, Knowledge Management, Speech Analytics, incontact and more. Erik Pace has 3 emails and 1 mobile phone numbers on RocketReach.
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