Erik Nelson Location
Manzanita, OR, US
Erik Nelson Work
- 2022 - now Senior Director of Customer Care Operations @ Chewy
- 2022 - 2022 Regional Director of Customer Care Operations @ Chewy
- 2021 - 2022 Director of Customer Care Quality Assurance @ Chewy
- 2018 - 2021 Director of Customer Operations - Amazon Pharmacy @ Amazon
- 2016 - 2018 Operations Leader - Virtual Customer Service @ Amazon
- 2018 - 2018 Prime Day Leader - Americas Customer Service @ Amazon
- 2014 - 2016 Asia Regional Manager - Learning and Performance @ Amazon
- 2012 - 2014 Senior Manager - US Entertainment Media Operations @ Amazon
- 2008 - 2012 Senior Customer Support and Vendor Relationship Manager @ HP
- 2006 - 2008 Vendor Operations Manager @ HP
Erik Nelson Education
- Southern Oregon University
Erik Nelson Skills
- Organizational Leadership
- Customer Experience
- Service Delivery Management
- Sales Management
- Contact Center Operations
- Vendor Relationships
- Vendor Management
- Key Performance Indicators
- Training & Development
- Contract Management
Erik Nelson Summary
Erik Nelson, based in Manzanita, OR, US, is currently a Senior Director of Customer Care Operations at Chewy. Erik Nelson brings experience from previous roles at Chewy and Amazon. Erik Nelson holds a Southern Oregon University. With a robust skill set that includes Organizational Leadership, Customer Experience, Service Delivery Management, Sales Management, Contact Center Operations and more. Erik Nelson has 2 emails and 3 mobile phone numbers on RocketReach.
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