Erik Gutmann Email
Vice President Customer Service @ KNAPP
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Erik Gutmann Location
- Austria
Erik Gutmann Work
- 2019 -now Vice President Customer Service @
- 2013 -now Director Service Fulfillment @
- 2006 -2013 Head of Hotline @
- 2005 -2006 Business Relationship Manager @
- 2001 -2005 Prozesskostenanalysen @ A&L Beschaffungsmanagement
- 2000 -2001 Procurement Manager @
Erik Gutmann Education
-
Diplom-Ingenieur (Wirschaftingenieurwesen)
- Hochschule Mittweida (FH)
Dipl.-Wirtschafts-Ing. (FH) (Wirtschaftsingenieurwesen)
Erik Gutmann Skills
- Business Process Improvement
- ITIL v3 Foundations Certified
- ITIL Service Strategy
- ITIL Implementation
- ACD Management
- CTI
- Process Management
- SLA
- Contract Management
- Leadership
- Continuous Improvement
- Strategic Planning
- Change Management
- Problem Management
- Capacity Management
- KPI Dashboards
- Kontinuierliche Verbesserung
- Optimierung von Geschäftsabläufen
- Produktionsmanagement
- Geschäftsführung
- Strategische Planung
- Prozessverbesserung
- Veränderungsmanagement
- Logistik
- Operations Management
- Business Process
- Business Development
- Microsoft Excel
- Kontinuierliche
- Optimierung Von
- Itil V3 Foundations
- Microsoft Office
- Public Speaking
- Banking
- Procurement
- Ver??nderungsmanagement
- Optimierung Von Gesch??ftsabl??ufen
- Gesch??ftsf??hrung
Erik Gutmann Summary
- Erik Gutmann, based in Austria, is currently a Vice President Customer Service at KNAPP AG. Erik Gutmann brings experience from previous roles at KNAPP AG and A&L Beschaffungsmanagement. Erik Gutmann holds a Diplom-Ingenieur in Wirschaftingenieurwesen. With a robust skill set that includes Business Process Improvement, ITIL v3 Foundations Certified, ITIL Service Strategy, ITIL Implementation, ACD Management and more. Erik Gutmann has 2 emails on RocketReach.
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