Ericsson Costa Email & Phone Number
Outsourcing IT Director @ BDO Brazil
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Ericsson Costa Work
- 2018 -now Outsourcing IT Director @
- 2010 -2018 Latin America Customer Service Professional @ Océ Brasil - A Canon Company
- 2003 -2010 Services Business Manager @
- 2000 -2003 Business and Program Manager @ Compaq
- 2000 -2003 Business and Program Manager @ Compaq
- 1994 -2000 Technology and Network Services Development @ Pulsar Informática
- 1994 -2000 Technology and Network Services Development @ Pulsar Informática
- 1988 -1994 System Software Engineer and "C" Programmer @ GKW Fredenhagen
Ericsson Costa Education
- FGV - Fundação Getulio Vargas
Postgraduation (Financial Planning and Management)
2008-2008 - ESPM Escola Superior de Propaganda e Marketing
MBA (Service Marketing)
2002-2005 - UNICAMP
Posgraduation (Process Improvement - Black Belt)
2001-2001 - Universidade São Marcos
Posgraduation (Marketing Administration)
1999-1999 - Universidade Santa Cecília
Graduation (Electrical Industry Engineer)
1986-1992 - ETE Lauro Gomes
Technical College (Eletronic)
1983-1985
Ericsson Costa Skills
- IT Service Management
- Pre-sales
- Solution Selling
- Outsourcing
- Service Management
- Management
- Business Development
- HP
- Managed Services
- Team Leadership
- Security
- Professional Services
- ITIL
- Team Management
- Service Delivery
- Cloud Computing
- Strategy
- Integration
- Program Management
- Enterprise Software
- CRM
- Business Process
- Leadership
- Business Analysis
- Project Management
- Virtualization
- Telecommunications
- Data Center
- Managed Print Services
- SaaS
- Six Sigma
- Product Management
- Inkjet
- Sales Process
- IT Management
- Direct Sales
- Channel Partners
- IT Strategy
- Governance
- Vendor Management
- Business Intelligence
- Cross-functional Team Leadership
- ERP
- Business Process Improvement
- Go-to-market Strategy
- Account Management
- Partner Management
- Product Marketing
- Sales Operations
- Process Improvement
Ericsson Costa Summary
- Ericsson Costa, is currently a Outsourcing IT Director at BDO Brazil. Ericsson Costa brings experience from previous roles at Océ Brasil - A Canon Company, Hewlett-Packard and Compaq. Ericsson Costa holds a 2008 - 2008 Postgraduation in Financial Planning and Management @ FGV - Fundação Getulio Vargas. With a robust skill set that includes IT Service Management, Pre-sales, Solution Selling, Outsourcing, Service Management and more. Ericsson Costa has 3 emails and 2 mobile phone numbers on RocketReach.
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