Ericka Lucas Email & Phone Number
Vice President of Customer Experience and Support @ Bob's Discount Furniture
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Ericka Lucas Location
- Portsmouth, RI, US
Ericka Lucas Work
- Vice President of Customer Experience and Support @ (August 2024 - Present)
- Vice President Of Customer Support @ (May 2022 - August 2024)
- Director of Customer Experience @ (June 2019 - May 2022)
- Network Director of Home Delivery and Quality @ Macy's (April 2018 - May 2019)
- Director of Delivery @ Macy's (February 2017 - April 2018)
- Senior Manager, Big Ticket Customer Service @ Macy's (February 2015 - February 2017)
- Omnichannel Operations Manager @ Macy's (February 2012 - February 2015)
- Operations Lead @ Macy's (September 2010 - February 2012)
- Customer Service Specialist @ Macy's (May 2010 - September 2010)
- Call Center Representative @ Macy's (December 2009 - May 2010)
Ericka Lucas Education
- University of South Florida
Bachelor of Science (B.S.) (Business Administration and Management, General)
2005-2008 - Central Florida Community College
Associate of Arts (A.A.) (General Studies)
2004-2005
Ericka Lucas Skills
- Coaching
- Customer Satisfaction
- Customer Service
- Inventory Management
- Leadership
- Management
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Outlook
- Recruiting
- Retail
- Sales
- Strategic Planning
- Team Building
- Time Management
- Training
Ericka Lucas Summary
- Ericka Lucas, based in Portsmouth, RI, US, is currently a Vice President of Customer Experience and Support at Bob's Discount Furniture. Ericka Lucas brings experience from previous roles at Bob's Discount Furniture and Macy's. Ericka Lucas holds a 2005 - 2008 Bachelor of Science (B.S.) in Business Administration and Management, General @ University of South Florida. With a robust skill set that includes Coaching, Customer Satisfaction, Customer Service, Inventory Management, Leadership and more. Ericka Lucas has 2 emails and 3 mobile phone numbers on RocketReach.
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