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2008-2008Customer Service Training (Customer Retention Training, Customer Service Workshop)
2007-2007Customer Service Workshop
2002Introduction to XML (Customer Service Training, Customer Retention Training, Customer Service Workshop)
2002-2002UNIX: A Hands On Introduction (Introduction to XML)
2001-2001Mittelstufe Pruefung (German)
1990-1991Bachelor of Arts (English/German)
1986-1990Managerial Comm.-COM 515 (Communication Skills Training)
2002Find contact details for 700 million professionals.