Erick Soriano Email & Phone Number
VP of Contact Center Operations @ Ezee Fiber
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Erick Soriano Location
- Yonkers, NY, US
Erick Soriano Work
- VP of Contact Center Operations @ (June 2024 - Present)
- Director of Customer Care Chat and Messaging Operations @ (May 2021 - June 2024)
- Manager - BPO Sales @ (January 2021 - May 2021)
- Sales Manager - Inbound Telemarketing @ (June 2016 - January 2021)
- Sales Manager @ (December 2009 - June 2016)
- Sales Supervisor @ (July 2004 - November 2009)
- Assistant Shift Manager @ (May 2002 - July 2004)
- Tutor and Counselor @ (December 2001 - May 2002)
- Sales Supervisor @ (October 1998 - October 2001)
Erick Soriano Education
- CUNY School of Professional Studies
Masters (Leadership, Business Management)
2013-2016 - Lehman College
Bachelors (Accounting)
2002-2005 - CUNY Bronx Community College
Associates (Business Administration)
1999-2002
Erick Soriano Skills
- Word
- Excel
- PowerPoint
- Problem Solving
- Forecasting
- Microsoft Excel
- Microsoft Word
- Leadership
- Sales Operations
- Call Centers
- Sales Management
- Customer Satisfaction
- Coaching
- Training
- Sales
- Management
- Access
- Account Management
- Customer Retention
- Customer Service
- Direct Sales
- Human Resources
- Marketing
- Project Management
- Team Leadership
- Telecommunications
- Customer Experience
- Team Building
- Selling
- Cold Calling
- Sales Process
- Telemarketing
- Operations Management
- Process Improvement
- Broadband
- Recruiting
- VoIP
- Performance Management
- Team Management
- Sales Presentations
- Analysis
- Cross-functional Team Leadership
- Networking
- Competitive Analysis
- Managed Services
- Time Management
- Hiring
- Leadership Development
- Market Research
- Employee Training
- Cross Functional Team Leadership
Erick Soriano Summary
- Erick Soriano, based in Yonkers, NY, US, is currently a VP of Contact Center Operations at Ezee Fiber. Erick Soriano brings experience from previous roles at Altice USA and Cablevision. Erick Soriano holds a 2013 - 2016 Masters in Leadership, Business Management @ CUNY School of Professional Studies. With a robust skill set that includes Word, Excel, PowerPoint, Problem Solving, Forecasting and more. Erick Soriano has 3 emails and 3 mobile phone numbers on RocketReach.
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