Erick Im Email & Phone Number
NOC and SOC Systems Support Engineer @ Generation IX Technologies
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Erick Im Location
- Los Angeles, CA, US
Erick Im Work
- NOC and SOC Systems Support Engineer @ (May 2025 - Present)
- Junior Systems Support Engineer @ (April 2024 - May 2025)
- Field Support Technician - Vote Center Technical Support @ (February 2024 - March 2024)
- Deployment Support Analyst @ (September 2023 - January 2024)
- Help Desk Analyst @ (August 2023 - September 2023)
- Web Builder @ Healing Hearts Mental Health Services (September 2022 - January 2024)
- Health Information Specialist @ (February 2022 - August 2023)
- Open Water Lifeguard @ (March 2019 - June 2023)
- Emergency Medical Technician @ (March 2020 - February 2022)
- Pool Lifeguard @ (June 2017 - June 2021)
- Swim Instructor @ (January 2016 - October 2018)
Erick Im Education
- California State University, Long Beach
Certificate Program (Cybersecurity Professional)
2021-2022 - Western Governors University
B.S Cybersecurity and Information Assurance (Information Technology)
2026
Erick Im Skills
- Endpoint Security
- Sophos
- Equipment Maintenance
- Chain of Custody
- Office Operations
- Communication
- Electronic Health Records (EHR)
- Ethical Hacking
- Threat Detection and Prevention
- Data Protection
- Hands-On Cybersecurity Tools
- Cybersecurity
- Technology Implementation
- Team Collaboration
- Technical Support
- Information Security
- Secure Shell (SSH)
- Docker
- Point of Sale (POS) Systems
- Computer Hardware Troubleshooting
- Virtual Network Computing (VNC)
- Windows Batch Scripting
- Command Prompt
- Android
- Hardware Emulation
- Virtualization
- Virtual Private Network (VPN)
- Voice over IP (VoIP)
- Service Desk
- Help Desk Support
- Computer Networking
- Network Security
- Amazon Web Services (AWS)
- Release of Information
- Challenge Driven
- Linux
- Interpersonal Communication
- Medical Records
- Windows Desktop Administration
- Love Of Learning
- Troubleshooting
- Data Entry
- Easily Adaptable
- Customer Service
- Windows Server
- Self Learning
- Analytical Skills
- Problem Solving
- Persistence
- Internet Protocol (IP)
- Active Directory
- Group Policy
- Attention to Detail
- High Technical Aptitude
Erick Im Summary
- Erick Im, based in Los Angeles, CA, US, is currently a NOC and SOC Systems Support Engineer at Generation IX Technologies. Erick Im brings experience from previous roles at Generation IX Technologies, AT&T and Taco Bell. Erick Im holds a 2021 - 2022 Certificate Program in Cybersecurity Professional @ California State University, Long Beach. With a robust skill set that includes Endpoint Security, Sophos, Equipment Maintenance, Chain of Custody, Office Operations and more. Erick Im has 2 emails and 1 mobile phone numbers on RocketReach.
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