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Erick Garcia Location
Chicago, IL, US
Erick Garcia Work
Senior Vice President Operations @ (August 2026 - Present)
Vice President - Centralized Operations @ (September 2023 - August 2026)
Vice President - National Contact Center @ (September 2022 - August 2023)
Director Of Operations @ (October 2018 - September 2022)
Senior Operations Manager @ (January 2017 - October 2018)
Enterprise Operations Manager @ (July 2004 - January 2017)
Erick Garcia Education
University of Oklahoma
Master of Arts in Organizational Dynamics (Project Management and Human Resources)
Benedictine University
Bachelors of Science (Business Management and Organizational Behavior)
Erick Garcia Skills
Account Management
Business Process Improvement
CRM
Call Center
Call Center Development
Call Centers
Cellular Communications
Change Management
Coaching
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Employee Relations
Employee Training
Forecasting
Hiring
Interviews
Inventory Management
Leadership
Leadership Development
Management
Microsoft Office
Mobile Devices
Operations Management
Organizational Development
Performance Management
Process Improvement
Project Management
Project Planning
Recruiting
Retail
Sales
Sales Management
Sales Operations
Strategic Planning
Strategy
Team Building
Team Leadership
Telecommunications
Time Management
Training
Vendor Management
Wireless
Wireless Technologies
Workforce Management
PowerPoint
Marketing
Cross Functional Team Leadership
Erick Garcia Summary
Erick Garcia, based in Chicago, IL, US, is currently a Senior Vice President Operations at Vivmark Residential. Erick Garcia brings experience from previous roles at Vivmark Residential and UScellular. Erick Garcia holds a Master of Arts in Organizational Dynamics in Project Management and Human Resources @ University of Oklahoma. With a robust skill set that includes Account Management, Business Process Improvement, CRM, Call Center, Call Center Development and more. Erick Garcia has 2 emails and 5 mobile phone numbers on RocketReach.
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