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Erica Smith Location
Everett, MA, US
Erica Smith Work
Senior Director of Member Services @ (January 2023 - Present)
Director of Member Services @ (January 2020 - Present)
Director, Membership Development @ (December 2016 - January 2020)
Office Manager @ Digital Cognition Technologies, Inc. (May 2016 - November 2016)
Director of Guest and Exhibitor Services @ (January 2012 - February 2015)
Guest Services Manager @ (May 2010 - January 2012)
Guest Services Coordinator @ (April 2006 - May 2010)
Exhibitor Services Associate @ (November 2004 - April 2006)
Erica Smith Education
Syracuse University 1997-2001
Erica Smith Skills
Trade Shows
Hospitality
Hospitality Management
Hospitality Industry
Management
Project Management
Staff Development
Guest Service Management
Customer Service Training
Survey Design
Annual Reports
client feedback reporting
Manage Client Relationships
Editing
Team Building
Budgets
Meeting Planning
Corporate Events
Public Relations
Event Planning
Operations Management
Event Management
Leadership
Facilities Management
Banquets
Contract Negotiation
Customer Service
Convention Services
Strategic Planning
Hotels
Coordinating Events
Catering
Budgeting
Erica Smith Summary
Erica Smith, based in Everett, MA, US, is currently a Senior Director of Member Services at Greater Boston Chamber of Commerce. Erica Smith brings experience from previous roles at Greater Boston Chamber of Commerce, Digital Cognition Technologies, Inc. and Massachusetts Convention Center Authority. Erica Smith holds a 1997 - 2001 Syracuse University. With a robust skill set that includes Trade Shows, Hospitality, Hospitality Management, Hospitality Industry, Management and more. Erica Smith has 1 emails and 3 mobile phone numbers on RocketReach.
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