Erica Smith Email & Phone Number
Director, Talent Engagement @ Turning Stone Enterprises
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Erica Smith Location
- United States
Erica Smith Work
- 2025 -now Director, Talent Engagement @
- 2023 -2025 Director of People Projects and Communication, People and Culture @
- 2021 -2023 Director of Employee Engagement, People and Culture @
- 2017 -2021 Senior Manager - Global Training, Service, Engagement, Comms, Operations, and Commercial Planning @
- 2016 -2017 Manager - Global Training, Service Model, Engagement, Communications, Events, and Operations @
- 2015 -2016 Manager - U.S. Outlet Training Programs, Service Model, Engagement, Comms, Events, and Operations @
- 2014 -2015 Project Manager - U.S. Training Programs, Service, Engagement, Communication, Events, and Operations @
- 2012 -2014 Project Manager - U.S. Training Programs, Engagement, and Communications @
- 2010 -2012 Regional Operations - Northeast @
- 2008 -2010 Head of Buying and Merchandising @
- 2008 -2008 Regional Training and Operations Manager, East Coast @
- 2006 -2008 District Manager Northeast @
- 2005 -2006 Special Projects Manager North America @
- 2004 -2005 District Manager Southwest - Ethel M. @
- 2002 -2004 Regional Trainer and General Manager - Western Region @
- 2002 -2004 Dance Instructor @ All About Dance
- 1995 -2001 Dance Instructor @ Melissa's School of Dance and Gymnastics
- 1995 -2001 Server @ Sunshine Cafe
Erica Smith Education
- University Of Nevada - Las Vegas
(Education)
2001-2006 -
(Coaching)
- Old Navy Leadership Academy
- Old Navy Leadership Academy 2.0
Erica Smith Skills
- Management
- Training
- Customer Service
- Employee Training
- Store Management
- Fashion
- Marketing Strategy
- Brand Development
- Sales Management
- Microsoft Excel
- Sales
- Microsoft Word
- Outlook
- Creative Strategy
- Operations Training
- Program Planning
- Corporate Communications
- Operational Planning
- Buying
- Merchandising Strategies
- Training & Development
- Demographic Research
- District Management
- Navision
- POS
- Excel
- Instructional Design
- Inventory Management
- Merchandising
- Special Projects
- Social Media
- Powertrain
- Training and Development
- Customer Experience
- Presentation Skills
- Customer Relationship Management Crm
- KPI Dashboards
- Employee Engagement
- Employee Learning And Development
- Customer Experience Transformation
- Reporting And Analysis
- Microsoft PowerPoint
- Data Analysis
- Communication
- Service Delivery Models
- Community Engagement
- Team Leadership
- Customer Service Management
- Fleet Management
- Employee Recognition
- E Learning
- CX
- Talent Developer
- Microsoft Office
- Customer Experience Management
- Graphic Design Project Management
- Learning And Development Solutions
- Interpersonal Communication
- Cross Functional Team Leadership
- Customer Loyalty
- Human Resources Hr
- Business Process Efficiency
- Customer Experience Analysis
- Voice of the Customer
- Business Strategy
- Customer Engagement
- Voice of the Customer Analysis
- Project Management
- Problem Solving
- Written Communication
- Key Performance Indicators
- Recruiting
- Human Resources
- Customer Relationship Management
Erica Smith Summary
- Erica Smith, based in United States, is currently a Director, Talent Engagement at Turning Stone Enterprises. Erica Smith brings experience from previous roles at Turning Stone Enterprises, Gap Inc. and Gap. Erica Smith holds a 2001 - 2006 University Of Nevada - Las Vegas. With a robust skill set that includes Management, Training, Customer Service, Employee Training, Store Management and more. Erica Smith has 1 emails and 2 mobile phone numbers on RocketReach.
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