Erica King Email & Phone Number
Vice President of Customer Support @ Carnegie Learning
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Erica King Location
- Houston, TX, US
Erica King Work
- Vice President of Customer Support @ (October 2023 - Present)
- Founder @ (January 2023 - Present)
- Chief Member @ (February 2024 - February 2026)
- Vice President of Customer Success and Support @ (October 2022 - September 2023)
- Senior Regional Manager - Account Executive Customer Success @ (October 2022 - October 2022)
- State Manager (Texas) - Account Executive Customer Success @ (August 2020 - October 2022)
- Diversity, Equity and Inclusion Committee Member @ (May 2020 - August 2021)
- Customer Success Manager – South Central Region @ (April 2019 - August 2020)
- Professional Learning Facilitator - National @ (May 2018 - April 2019)
- Senior Implementation and Training Specialist @ (March 2016 - April 2017)
- Implementation and Training Specialist – South Central Region @ Cengage Group (July 2013 - June 2015)
- Publishing Account Executive @ (November 2011 - July 2013)
- Biological Sciences Instructor and Department Chair @ (August 2007 - November 2011)
Erica King Skills
- Agile Methodologies
- Build Strong Relationships
- Business Development
- Business Ownership
- Business Process Improvement
- Business Strategy
- Business Transformation
- CEOs
- Career Development Coaching
- Change Management
- Classroom Delivery
- Classroom Instruction
- Classroom Management
- Communication
- Consultation
- Cross-functional Team Leadership
- Cultural Diversity
- Curriculum Development
- Curriculum Mapping
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Digital Strategy
- Diverse Groups
- Diversity & Inclusion
- Diversity Recruitment
- Diversity Training
- Educational Technology
- Equality & Diversity
- Executive Coaching
- Executive Leadership
- Executive Team
- Executive Team Member
- Facilitation
- Flipped Classroom
- Higher Education
- Implementation Plans
- Job Coaching
- Keynote Speaking
- Large Scale Change Management
- Leadership
- Leadership Development
- Management
- Mental Health First Aid
- Networking
- New Business Development
- Operations Management
- Organizational Development
- Organizational Leadership
- Program Design
- Public Speaking
- Publishing
- SaaS Sales
- Sales
- Sales Leadership
- Social Responsibility
- Strategic Partnerships
- Strategic Planning
- Strategic Vision
- Support Management
- Support Services
- Support Services Management
- Teaching
- Team Leadership
- Trade Shows
- Training Delivery
- Upselling
- User Experience (UX)
Erica King Summary
- Erica King, based in Houston, TX, US, is currently a Vice President of Customer Support at Carnegie Learning. Erica King brings experience from previous roles at Singleton Solutions, LLC, Chief, Beanstack by Zoobean, Inc. and Lexia Learning. With a robust skill set that includes Agile Methodologies, Build Strong Relationships, Business Development, Business Ownership, Business Process Improvement and more. Erica King has 1 emails and 1 mobile phone numbers on RocketReach.
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