Eric Williams Email & Phone Number

Senior Technology Analyst @ Working Solutions

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Eric Williams Location

Panama City, FL, US

Eric Williams Work

Senior Technology Analyst @ (February 2026 - Present)
Sr. Cyber Security and Compliance Manager @ (September 2021 - June 2025)
Program Manager, Global Service Desk @ (August 2017 - August 2021)
Manager, Client Technologies @ (July 2016 - August 2017)
IT Service Desk Manager @ (June 2015 - July 2016)
Problem and Incident Manager (GSOC) @ (April 2014 - April 2015)
Sr. ITSM Analyst @ (June 2012 - April 2014)
Supervisor: IT Service Desk @ (February 2012 - July 2012)
System Analyst II @ (June 2010 - February 2012)
Sr. Field Support Tech @ (January 2008 - June 2010)
Store Manager @ (November 2001 - January 2008)

Eric Williams Education

Gwinnett Technical College
Associate's Degree (Business Administration and Management, General)
2006-2008

Eric Williams Skills

Troubleshooting
Computer Hardware
Active Directory
Printers
IT Management
Access
Help Desk Support
Leadership
Norton Ghost
VoIP
Blackberry Enterprise Server
Training
Customer Service
Windows
Microsoft Office
GMP
VMware
Outlook
Encryption Software
Cisco Call Manager
iPad
Virtualization
Cisco Wireless
Problem Solving
Technical Documentation
Computer Repair
Salesforce.com
Excel
Department Budgeting
Cisco Routing & Switching
Clean Rooms
Laboratory Equipment
Writing
ITIL Certified
RDP
LogMeIn
Cisco VPN
Vendor Relationships
Pharmaceutical Industry
MacBook
Ticketing Systems
Tandberg
Crestron
Audio Visual Support
WCI
Job Coaching
Work Life Balance
Highly Ambitious
Common Sense
User Acceptance Testing
Low Voltage
Cabling
Suppliers
Printing
Oracle Grid
Service Desk
Vendors
Sales
Incident Management
Career Development
Remote Control
Business Solution
Oversight
Telecommunications Systems
Utilities
Field Support
Pda
Assessment
Procurement
Recreation
Coaching
Enterprise Systems
Security
Metrics
Keys
Outages
Service Operations
Escalation
Automotive
Ultimate
Cell
Tests
Support
Inventory
Ownership
Oracle Fusion Middleware
Cooperation
Asset Management
VM
External Clients
Service Operation
Sla
Documentation
Problem Management
VMware vSphere
Hardware
Notification
Peripherals
Provision
Retail
Schedules
Communication
LAN
Business Operations
Fleet
Restoration
Summaries
Operations
Oracle ERP
Blackberry
Email
Marketing
Service Quality
Checks
Technical Support
Remediation
Prompt
PnL
Service Levels
Laptops
Services
Presentations
Project Teams
Ticketing
ITIL
Root Cause Analysis
Resources
Interfaces
Government
Cisco VoIP
Telematics
Software
Zenoss
Oracle
Case Management
Analytical Skill
Agents
Liaison
Knowledge Management
VNC
Cisco Routing and Switching
Siebel

Eric Williams Summary

Eric Williams, based in Panama City, FL, US, is currently a Senior Technology Analyst at Working Solutions. Eric Williams brings experience from previous roles at AT&T, WarnerMedia and Turner Broadcasting System. Eric Williams holds a 2006 - 2008 Associate's Degree in Business Administration and Management, General @ Gwinnett Technical College. With a robust skill set that includes Troubleshooting, Computer Hardware, Active Directory, Printers, IT Management and more. Eric Williams has 4 emails and 2 mobile phone numbers on RocketReach.