Eric Vong Email
Technical Escalations Specialist @ ShipStation
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Eric Vong Location
- Condell Park, NSW, AU
Eric Vong Work
- Technical Escalations Specialist @ (May 2025 - Present)
- Support Specialist @ (November 2024 - May 2025)
- IT Contractor -James Hardie @ (September 2023 - September 2024)
- Technical Support Specialist – ProSupport @ (March 2018 - September 2023)
- Techincal Support Analyst @ (October 2017 - January 2018)
- Customer Service Representative @ (January 2014 - August 2016)
- Bar Tender @ (January 2012 - January 2014)
- Onsite casual @ (November 2011 - December 2012)
- Casual Support for the Union @ (March 2009 - October 2011)
- Volunteer @ UTS Union (January 2008 - January 2009)
Eric Vong Education
- University of Technology Sydney
Bachelor of Environmental Forensics
Eric Vong Skills
- Active Directory
- Communication
- Computer Hardware
- Computer Hardware Troubleshooting
- Customer Satisfaction
- Customer Service
- Customer Support
- E-commerce Optimization
- Event Management
- Group Policy
- Help Desk Support
- IT Service Management
- Information Technology Infrastructure
- Information and Communications Technology (ICT)
- Leadership
- Microsoft 365
- Microsoft Excel
- Office 365
- Operating Systems
- Post-Sales Support
- Public Speaking
- Recruiting
- Retail
- Service Desk
- Service Improvement
- Service-Level Agreements (SLA)
- Social Media
- Software as a Service (SaaS)
- System Administration
- Team Leadership
- Teamwork
- Technical Assistance
- Technical Proficiency
- Training
- Troubleshooting
- User Management
- VMware
- Windows
Eric Vong Summary
- Eric Vong, based in Condell Park, NSW, AU, is currently a Technical Escalations Specialist at ShipStation. Eric Vong brings experience from previous roles at ShipStation, James Hardie, Dell EMC and Infinet \ Technology for business. Eric Vong holds a Bachelor of Environmental Forensics @ University of Technology Sydney. With a robust skill set that includes Active Directory, Communication, Computer Hardware, Computer Hardware Troubleshooting, Customer Satisfaction and more. Eric Vong has 2 emails on RocketReach.
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