Eric Serrano Email & Phone Number
Director, Customer Success Account Management @ Microsoft
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Eric Serrano Location
- Chicago, IL, US
Eric Serrano Work
- Director, Customer Success Account Management @ (October 2021 - Present)
- Director, Customer Success Manager @ (July 2019 - October 2021)
- Customer Success Manager @ (November 2017 - July 2019)
- Manager, Customer Success, Central Region @ (September 2011 - November 2017)
- Client Specialist, Strategic Accounts @ (September 2010 - September 2011)
- Coaching and Training Executive @ (April 2007 - December 2010)
- Regional Director @ (May 2005 - April 2007)
Eric Serrano Education
- DePaul University
Bachelor of Science ( Finance)
1991-1996 - Gordon Tech Chicago
High School
1987-1991
Eric Serrano Skills
- Equities
- Relationship Management
- Financial Services
- Financial Markets
- Fixed Income
- Sales
- Account Management
- Project Management
- Securities
- Change Management
- Financial Analysis
- Business Development
- CRM
- Risk Management
- Financial Advisory
- Capital Markets
- Business Analysis
- Portfolio Management
- Vendor Management
- Customer Retention
- Strategic Financial Planning
- FX Options
- Trading
- Electronic Trading
- Financial Planning
- Strategy
- Business Process Improvement
- Distance Learning
- Finance
- Asset Management
- Investments
- Product Management
- E-Learning
- Cloud Computing
- Salesforce.com
- Trading Systems
- Management
- Coaching
- Training
- Team Management
- Leadership
- Employee Training
- Public Speaking
- Staff Development
- Market Data
- Conducting Interviews
- Motivated self-starter
- customer success
- Network Administration
- SharePoint
- Process Improvement
- Triathlon
- Tactical Planning
- Adobe eLearning Suite
- Microsoft Word
- Strategic Planning
- Assurance
- Social Media
- Motivated Self Starter
- E Learning
- Services
- Retention Strategies
Eric Serrano Summary
- Eric Serrano, based in Chicago, IL, US, is currently a Director, Customer Success Account Management at Microsoft. Eric Serrano brings experience from previous roles at Microsoft and Thomson Reuters. Eric Serrano holds a 1991 - 1996 Bachelor of Science in Finance @ DePaul University. With a robust skill set that includes Equities, Relationship Management, Financial Services, Financial Markets, Fixed Income and more. Eric Serrano has 2 emails and 2 mobile phone numbers on RocketReach.
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