Eric Serna Email & Phone Number
Geographic Information System Specialist @ Corporate Response Group, Inc.
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Eric Serna Location
- Houston, TX, US
Eric Serna Work
- 2026 -now Geographic Information System Specialist @
- 2025 -2026 Engineering Technician II @
- 2024 -2024 Draftsman @
- 2020 -2024 Geographic Information Systems Technician II @
- 2019 -2020 Geographic Information Systems Technician @
- 2016 -2018 Call Center and Intake Supervisor, and Safety Officer @
- 2014 -2016 Senior Agent @
- 2013 -2014 Call Center Reservation Sales Agent @
- 2012 -2013 Bellstand Attendant @
- 2012 -2012 Emergency Management Contractor @
Eric Serna Education
- University of Arizona
Master's degree (Geographic Information Systems Technology)
2024-2026 - University of North Texas
Bachelor of Science (B.S.) (Emergency Administration and Degree Planning, Public Administration)
2010-2012 - Tarrant County College
Associate of Arts (A.A.) (Liberal Arts and Sciences/Liberal Studies)
2009-2010 - C1 Professional Truck Driving School
Commercial Drivers License (Truck and Bus Driver/Commercial Vehicle Operator and Instructor)
2009-2009 - Palmdale High School
High School Diploma (Health Careers Academy)
1997-2001
Eric Serna Skills
- Customer Service
- Customer Satisfaction
- Customer Loyalty
- Customer Retention
- Hotel Reservations
- Industry Liaison
- Mitigation
- Disaster Response
- Disaster Recovery
- Leopard
- Microsoft Office
- Windows 7
- Computer Hardware Troubleshooting
- Social Networking
- Wireless Networking
- Trucking
- HAZMAT
- NIMS
- Disaster Preparedness
- Risk Mitigation
- Technical Writing
- Account Management
- Accountability
- Teamwork
- Team Management
- Leadership Development
- Emergency Operations
- Incident Management
- Self-confidence
- Calm Under Pressure
- Fast Learner
- Goal Oriented
- Able To Multi-task
- Innovative Problem Solver
- Collaborative Problem Solving
- Organizational Behavior
- Performer
- iMovie
- Photoshop
- Theoretical Physics
- Sales Operations
- Geography
- GIS
- Creative Writing
- Customer Engagement
- Final Cut Studio
- World History
- Emergency Management
- Hazardous Materials
- Risk Management
- Customer Contact
- Sound
- Luggage
- Technical Assistance
- Vendors
- IRAs
- Adjustments
- Finance
- Information System
- ArcGIS
- MRM
- Truck
- Crisis Management
- Red Cross
- FedEx
- Security
- Spaces
- Freight
- Chat
- Carriers
- VIP
- Reservations
- Dispatchers
- Hotels
- Able To Multi Task
- Conflict Resolution
- Emergency
- Platinum
- Shippers
- Operations
- Account Maintenance
- Jabber
- Emergency Services
- Regulations
- Microsoft Windows
- Self Confidence
- CAD
- Outlook
- Parties
- Liaison
- Banquets
- Trailer
Eric Serna Summary
- Eric Serna, based in Houston, TX, US, is currently a Geographic Information System Specialist at The Response Group. Eric Serna brings experience from previous roles at City of Fort Worth, Lane Supply Inc., ASG and TEKsystems. Eric Serna holds a 2024 - 2026 Master's degree in Geographic Information Systems Technology @ University of Arizona. With a robust skill set that includes Customer Service, Customer Satisfaction, Customer Loyalty, Customer Retention, Hotel Reservations and more. Eric Serna has 1 emails on RocketReach.
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