Customer Experience Manager @ (September 2021 - April 2022)
Customer Experience Supervisor @ (December 2020 - September 2021)
Customer Experience Agent @ (July 2020 - December 2020)
Founder @ (July 2018 - March 2020)
Systems Administrator @ (November 2015 - January 2018)
IT Helpdesk @ RGH Themed Entertainment (November 2012 - July 2014)
Eric Schuman Education
Ednet Career Institute
MCSA (Computer Systems Networking and Telecommunications)
2005-2006
Eric Schuman Skills
Adobe Creative Suite
Analytical Skills
Application Support
Business Development
Business-to-Business (B2B)
Case Studies
Client Relations
Communication
Content Strategy
Copywriting
Creative Problem Solving
Critical Thinking
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Decision-Making
E-Commerce
Email Marketing
Facebook
Help Desk Support
HubSpot
Key Account Relationships
Microsoft Excel
Microsoft Outlook
Microsoft Word
Music Industry
Negotiation
Networking
Online Support
Organization Skills
Performance Motivation
Problem Solving
Project Planning
Public Relations
Quality Control
Relationship Building
Sales
Self-Management
Shopify
Shopify Plus
Slack
Social Media
Social Media Marketing
Social Networking
Specialty Coffee
Spoken English
Squarespace
Storytelling
System Administration
Team Leadership
Team Management
Technical Support
Troubleshooting
Windows Desktop Administration
Windows Remote Desktop
Windows Server
Zendesk
Tour Booking
Microsoft Technologies
MCSA
CSS
HTML
Musicians
Active Directory
Music
Microsoft Exchange
Entertainment
Making Coffee
SQL
Java
Engineering
Management
Information Technology
Information Systems
Eric Schuman Summary
Eric Schuman, based in Los Angeles, CA, US, is currently a Content and Communications Manager at ROEST. Eric Schuman brings experience from previous roles at Nanu, Brandywine Coffee Roasters, Global Compassion Coalition and Cima Cafe. Eric Schuman holds a 2005 - 2006 MCSA in Computer Systems Networking and Telecommunications @ Ednet Career Institute. With a robust skill set that includes Adobe Creative Suite, Analytical Skills, Application Support, Business Development, Business-to-Business (B2B) and more. Eric Schuman has 4 emails and 2 mobile phone numbers on RocketReach.
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