2002 - 2003 Representative - Customer Service @ Verizon
Eric Schramm Education
Cornell University
Project Management Certificate
2019 - 2019
Villanova University
Lean Six Sigma Certificate
2012 - 2012
Strayer University-South Carolina
Master of Business Administration (MBA) (International Business)
2008 - 2011
Unviersity of South Carolina
Bachelor of Science (B.S.) (Business, Psychology)
1999 - 2003
Eric Schramm Skills
Call Center
Telecommunications
Customer Experience
Workforce Management
Customer Retention
Customer Service Management
Customer Satisfaction
Contact Centers
Sales Operations
Order Management
Eric Schramm Summary
Eric Schramm, based in Roswell, GA, US, is currently a Associate Director Application Development at Verizon. Eric Schramm brings experience from previous roles at Verizon Wireless. Eric Schramm holds a 2019 - 2019 Project Management Certificate @ Cornell University. With a robust skill set that includes Call Center, Telecommunications, Customer Experience, Workforce Management, Customer Retention and more. Eric Schramm has 1 emails and 1 mobile phone numbers on RocketReach.
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