Eric Schramm Email & Phone Number
Associate Director Application Development @ Verizon
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Eric Schramm Location
- Roswell, GA, US
Eric Schramm Work
- 2019 -now Associate Director Application Development @
- 2015 -2019 Sr. Manager National Customer Service Operations @
- 2012 -2015 Manager - South Area Customer Service Operations @
- 2011 -2012 Supervisor - Customer Service Operations @
- 2008 -2011 Consultant - Quality Assurance @
- 2006 -2008 Assistant Manager - Retail Sales @
- 2003 -2006 Coordinator - Quality Assurance @
- 2002 -2003 Representative - Customer Service @
Eric Schramm Education
- Cornell University
Project Management Certificate
2019-2019 - Villanova University
Lean Six Sigma Certificate
2012-2012 - Strayer University-South Carolina
Master of Business Administration (MBA) (International Business)
2008-2011 - Unviersity of South Carolina
Bachelor of Science (B.S.) (Business, Psychology)
1999-2003
Eric Schramm Skills
- Call Center
- Telecommunications
- Customer Experience
- Workforce Management
- Customer Retention
- Customer Service Management
- Customer Satisfaction
- Contact Centers
- Sales Operations
- Order Management
- Technical Support
- Cross-functional Team Leadership
- Direct Sales
- Process Improvement
- Call Centers
- Wireless
- Performance Management
- Team Leadership
- Cellular Communications
- Solution Selling
- Mobile Devices
- Account Management
- CDMA
- Managed Services
- 4G
- Salesforce.com
- Management
- Customer Service
- Leadership
- Project Management
- Microsoft Office
- Training
- Wireless Technologies
- Microsoft Word
- Strategic Planning
- Cross Functional Team Leadership
- Has Errors
- Great
Eric Schramm Summary
- Eric Schramm, based in Roswell, GA, US, is currently a Associate Director Application Development at Verizon. Eric Schramm brings experience from previous roles at Verizon Wireless. Eric Schramm holds a 2019 - 2019 Project Management Certificate @ Cornell University. With a robust skill set that includes Call Center, Telecommunications, Customer Experience, Workforce Management, Customer Retention and more. Eric Schramm has 1 emails and 1 mobile phone numbers on RocketReach.
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